Summary
Overview
Work History
Education
Skills
Timeline
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John Ayala

Hacienda Heights

Summary

Dedicated Pro Shop Attendant with a strong focus on customer relationship building and upselling strategies. Committed to enhancing customer experiences through hospitality, effective training, and store layout optimization. Dependable and team oriented, known for having strong communication and collaborative problem-solving skills.

Overview

5
5
years of professional experience

Work History

Pro Shop Attendant

California Country Club
City Of Industry, CA
02.2022 - Current
  • Managed daily operations of pro shop, ensuring exceptional customer service and product availability.
  • Assisted customers with equipment rentals and purchases, enhancing overall shopping experience.
  • Organized inventory displays to promote seasonal merchandise and improve sales visibility.
  • Trained new staff on pro shop procedures and customer engagement strategies to maintain service standards.
  • Assisted with event coordination, including tournament setup and logistics for smooth operations.

Shift Manager

McDonald's
West Covina, CA
10.2020 - 08.2021
  • Supervised team members to ensure adherence to operational standards and customer service excellence.
  • Trained new employees on procedures, policies, and safety protocols to enhance team efficiency.
  • Managed inventory levels and organized stock to optimize workflow and reduce waste.
  • Implemented daily shift schedules, aligning staffing with peak business hours for improved service delivery.

Education

Bachelor of Science - Business Administration

California State University, Fullerton
Fullerton, CA
12-2028

Associate of Science - Business Administration

Rio Hondo College
Whittier, CA
07-2025

Skills

  • Team player mentality
  • Customer relationship building
  • Cleanliness and hygiene
  • Upselling strategies
  • Store layout optimization

Timeline

Pro Shop Attendant

California Country Club
02.2022 - Current

Shift Manager

McDonald's
10.2020 - 08.2021

Bachelor of Science - Business Administration

California State University, Fullerton

Associate of Science - Business Administration

Rio Hondo College
John Ayala