John A. Ortiz
Vacaville
Summary
Results-driven Warehouse Manager with expertise in optimizing operations and enhancing efficiency. Skilled in inventory control, team leadership, and implementing best practices to drive productivity and reduce costs. Focused on maintaining a safe work environment and ensuring timely delivery of goods while leveraging technology and data analysis for strategic decision-making.
Overview
17
17
years of professional experience
Work History
DTC Manager
Foley Family Wines and Spirits
Napa, CA
11.2022 - 02.2026
- Responsibilities include managing all warehouse and logistics operations for DTC operations. Additional responsibilities included overseeing the Rework and Samples departments. Hire, train and supervise all warehouse personnel within the three departments. Negotiated with vendors and purchased supplies.
- Accomplishments:
- Exceeded Budget Savings Goal of $320K in 2023, by posting a total savings of $435K.
- Reduced Shipping costs in 2023 by $77K.
- Reduced Packaging costs in 2023 by $69K.
- Reduced labor by 35% within the first year.
- Received Award of Excellence for DTC team in Q4 2023 for outstanding performance.
- 2025 TYD Packaging savings of $79K.
- Achieved net loss of $5K on inventory valued at $140M for 2025 annual results.
FULFILLMENT MANAGER
Underground Cellar
American Canyon, CA
12.2019 - 11.2022
- Managed warehouse and logistics operations, ensuring seamless coordination of picking, packing, and shipping for all DTC shipments. Coordinate the picking, packing, and shipping of all DTC shipments. Coordinated relationships with 3PL partners to optimize logistics and enhance service levels. Hire, train and supervise all warehouse personnel. Negotiated with vendors and purchased supplies.
- Accomplishments:
- Planned and implemented the move from our 33,000 sq. ft. to our current 106,000 sq. ft facility in five days during OND. Designed the warehouse layout for our new 106,000 sq. ft. facility, to store and pick over 7,000 SKUs.
- Designed the warehouse layout for a 33,000 sq. ft. facility
WAREHOUSE OPERATIONS LEADER
Bespoke Collection/Blackbird Vineyards
Napa, CA
10.2018 - 09.2019
- Supervised warehouse and logistics operations, coordinating picking, packing, and shipping of DTC, wholesale, and art shipments while hiring, training, and supervising warehouse personnel.
- Documented key achievements
- Redesigned warehouse layout, reducing outside storage costs by 30%.
- Implemented strategies to decrease labor costs by 33%.
WAREHOUSE MANAGER
Bounty Hunter Rare Wine & Spirits
American Canyon, CA
09.2017 - 10.2018
- Supervised both warehouse and office personnel, negotiated with vendors, and handled purchasing.
- Oversaw daily warehouse operations, ensuring timely order fulfillment and inventory accuracy.
- Managed team performance, providing coaching and training to enhance productivity and efficiency.
- Implemented inventory management systems, improving stock control and reducing discrepancies.
DISTRIBUTION CENTER MANAGER
Wine Direct
American Canyon, CA
10.2016 - 09.2017
- Managed all operations within the following departments: inventory control, receiving, packaging, and equipment maintenance.
- Increased Bulk Storage Capacity by 1,200 pallets. By doing so, this saved the company 25K a month in outside storage costs.
- Advanced from Inventory Manager to DC Manager in February 2017.
- Promoted from Inventory Manager to DC Manager in February 2017.
- Enhanced inventory accuracy from 99.1% to 99.8%.
WAREHOUSE AND LOGISTICS MANAGER
Zeal Wine Imports, Inc.
Union City, CA
12.2013 - 01.2015
- Managed all transportation and warehouse operations. Established Transportation and Warehouse vendor relationships. Developed transportation network for both Northern and Southern California deliveries. Developed warehouse layout to optimize space and workflow.
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Implemented training programs for staff, improving operational efficiency and team performance.
WAREHOUSE MANAGER
Cameron Hughes Wine
Oakland, CA
02.2011 - 10.2013
- Perform all functions to set up new warehouse operation for a DTC business model. Acquired material handling equipment, including forklifts, carton flow rack, and security systems to optimize operations. Ensured building met all requirements for both Federal and State Food Grade specifications. Hired and trained warehouse personnel to ensure effective team performance and operational readiness.
- Oversaw daily warehouse operations, ensuring optimal inventory management and order fulfillment.
- Implemented safety protocols, leading to a reduction in workplace incidents and improved compliance.
- Trained and mentored staff on best practices for inventory control and equipment operation.
WAREHOUSE ASSOCIATE
Constellation Wine Warehouse (hired by Alkar Human Resources)
Napa, CA
11.2008 - 06.2010
- Performed all functions within the warehouse, including order picking, loading and unloading trucks, and replenishing pick lanes.
- Operated forklifts and pallet jacks to efficiently move inventory throughout the warehouse.
- Conducted regular inventory checks, maintaining optimal stock levels and minimizing discrepancies.
Education
No Degree - Business Administration
Solano Community College
Fairfield, CASkills
- Warehouse management experience Nine years of involvement in sales and marketing efforts, 3PL operations management Computer literate Working knowledge of EXE, AS400, LogPro, High Jump, S4GV, Netsuite, ShipCompliant, SalesForce, Business Central, InsightWorks, Word, Excel, and Outlook Warehouse layout expertise Inventory accuracy Shipping volume optimization Staff supervision Regulatory compliance Material handling training
- Employee training
- Team management
- Operational oversight
- Performance evaluation
- Inventory management
- Employee development
- Certified Trainer for Material Handling Equipment
- Time optimization
- Strategic decision-making
Timeline
DTC Manager
Foley Family Wines and Spirits
11.2022 - 02.2026
FULFILLMENT MANAGER
Underground Cellar
12.2019 - 11.2022
WAREHOUSE OPERATIONS LEADER
Bespoke Collection/Blackbird Vineyards
10.2018 - 09.2019
WAREHOUSE MANAGER
Bounty Hunter Rare Wine & Spirits
09.2017 - 10.2018
DISTRIBUTION CENTER MANAGER
Wine Direct
10.2016 - 09.2017
WAREHOUSE AND LOGISTICS MANAGER
Zeal Wine Imports, Inc.
12.2013 - 01.2015
WAREHOUSE MANAGER
Cameron Hughes Wine
02.2011 - 10.2013
WAREHOUSE ASSOCIATE
Constellation Wine Warehouse (hired by Alkar Human Resources)
11.2008 - 06.2010
No Degree - Business Administration
Solano Community College