Summary
Overview
Work History
Education
Skills
Timeline
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John Andrus

Chula Vista

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience

Work History

Lead Bartender

Mavericks Beach Club
02.2018 - Current
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Boxing Instructor

Azteca San Diego Boxing Club
09.2018 - Current
  • Increased class attendance rates by developing engaging and challenging workout routines.
  • Enhanced overall gym experience for members by maintaining a clean, organized, and safe environment for practice.
  • Motivated clients to achieve their fitness goals through positive reinforcement and consistent feedback on performance.
  • Evaluated participant progress regularly, adjusting lesson plans as needed to accommodate differing skill levels or physical limitations.

Education

Mount Miguel High School
Spring Valley, CA
01-2008

Skills

  • Professionalism and punctuality
  • Customer service
  • Critical thinking
  • Suggestive selling
  • Inventory tracking
  • Upselling strategies

Timeline

Boxing Instructor

Azteca San Diego Boxing Club
09.2018 - Current

Lead Bartender

Mavericks Beach Club
02.2018 - Current

Mount Miguel High School

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John Andrus