John Amoah-Gyekye
Lower Sackville,Canada
Summary
Detail-oriented Quality Assurance (QA) and Testing professional with strong experience in software testing, quality assurance processes, healthcare IT systems, and digital health applications. Proven ability to ensure system reliability, functionality, usability, and compliance through structured testing methodologies. Brings a solid background in project management, healthcare workflows, and quality improvement frameworks to deliver high-quality, user-centered systems.
Overview
13
13
years of professional experience
1
1
Certification
Work History
OPOR Project Support Consultant (Clinical Information System - casual)
Nova Scotia Health
11.2025 - 12.2025
- Supporting the end user to navigate the system.
- Identifying system gaps with the end users.
- Engagement with the system's stakeholders to resolve the system's issues.
Project Lead/Quality Assurance (Health IT Projects)
Infopro Solutions Ltd, Ghana
10.2019 - 10.2025
- Validated system functionality against BRDs and SRS documents to ensure business alignment.
- Ensured compliance with data privacy, security, and usability requirements.
- Collaborated with developers and stakeholders to clarify requirements and resolve issues.
- Led the team to develop and implement a schedule system for healthcare organizations that has improved efficiency and productivity by 30%.
Quality Assurance Engineer (IT Projects)
Beyond Trust, Halifax, NS
04.2019 - 09.2019
- Managed quality assurance and testing processes, developed test scripts, and provided process improvement suggestions.
Health Data Analyst (Continuous Quality Assurance & Improvement)
Department of Health - Government of Nunavut
10.2017 - 04.2019
- Developed KPI metrics, analyzed root causes, and improved operational efficiency.
Quality Assurance Analyst / Tester (Digital Health & IT Projects)
NTT Data Inc., Halifax, NS
01.2013 - 01.2015
- Planned and executed manual testing for web and mobile applications
- Developed and maintained test plans, test cases, and test scripts based on business and system requirements
- Performed functional, integration, system, regression, and user acceptance testing (UAT)
- Identified, documented, and tracked defects to resolution using structured defect management practices
Education
Master's Degree - Health Informatics
Dalhousie University
Halifax, NS, Canada10.2017
Master’s Degree - Information Systems Development
London Metropolitan University
London, UK10.2017
Bachelor’s Degree - Computer Science
Kwame Nkrumah University of Science and Technology
Kumasi, Ghana06.2000
Skills
- Manual Software Testing (Functional, Regression, UAT)
- Test Planning, Test Cases & Test Scenarios
- Defect Tracking & Bug Reporting
- SDLC & STLC
- Agile & Waterfall Testing Environments
- Requirements Analysis (BRDs, SRS)
- Risk-Based Testing
- Quality Metrics & KPIs
- Healthcare IT & Digital Health Systems
- Programming
- Test Case Management: Excel, Google Sheets, HP ALM / Quality Center
- Defect Tracking: Jira (conceptual), issue logs
- Documentation: MS Word
- Project Tools: Agile boards, MS Project (basic)
- Platforms: Web and Mobile Applications
Certification
- ISTQB – Certified Tester Foundation
- Lean Six Sigma (Yellow Belt)
- Agile Project Management / Scrum
- Deeply Practical Project Management (DPPM)
- PMP (in progress)
QUALITY IMPROVEMENT & PROCESS EXPERIENCE
- Applied Lean Six Sigma, DMAIC, PDSA, and Kaizen principles to improve testing efficiency and defect prevention.
- Supported continuous improvement of QA processes through lessons learned and retrospectives.
- Contributed to the development of SOPs for testing and release processes.
ADDITIONAL STRENGTHS
- Strong attention to detail and analytical thinking.
- Excellent documentation and communication skills.
- Ability to translate clinical and business needs into testable requirements.
- Collaborative team player with cross-functional experience.
Timeline
OPOR Project Support Consultant (Clinical Information System - casual)
Nova Scotia Health
11.2025 - 12.2025
Project Lead/Quality Assurance (Health IT Projects)
Infopro Solutions Ltd, Ghana
10.2019 - 10.2025
Quality Assurance Engineer (IT Projects)
Beyond Trust, Halifax, NS
04.2019 - 09.2019
Health Data Analyst (Continuous Quality Assurance & Improvement)
Department of Health - Government of Nunavut
10.2017 - 04.2019
Quality Assurance Analyst / Tester (Digital Health & IT Projects)
NTT Data Inc., Halifax, NS
01.2013 - 01.2015
Master’s Degree - Information Systems Development
London Metropolitan University
Bachelor’s Degree - Computer Science
Kwame Nkrumah University of Science and Technology
Master's Degree - Health Informatics
Dalhousie University