Driven and dependable Self Employed Delivery Driver with a track record of completing on-time deliveries for Skip The Dishes. Excelled in route optimization and customer service, demonstrating exceptional problem-solving and GPS navigation skills. Known for a positive attitude and punctuality, consistently enhancing customer satisfaction and efficiency.
Education
Book Keeping - Accounting
Toronto School of Business
Hamilton, ON
1989
Skills
Positive Attitude
Customer Service
Valid Driver's License
Teamwork and Collaboration
Time Management
Dependable and reliable
Punctual and Reliable
Problem-Solving
Loading and unloading
GPS and route planning
GPS Navigation
Order picking and processing
Map reading and navigation skills
Languages
English
Elementary
Work History
Delivery Driver
Skip The Dishes
Hamilton, ON
2017.08 - Current
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Completed rush deliveries on tight timetables to satisfy customer needs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Expedited deliveries to meet customer deadlines and requirements.
Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
Kept detailed mileage and fuel reports to track overall fuel costs.
Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
Enhanced customer trust by providing courteous and professional service during deliveries.
Improved delivery accuracy by diligently checking orders before departure.
Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Maintained clean and safe vehicle, contributing to positive image of company.
Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
Concierge
Aspire Lifestyles
Burlington, ON
2014.07 - 2019.02
Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Contributed to a positive work environment by maintaining a professional demeanor at all times.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Supported event planning efforts, contributing to the successful execution of memorable occasions.
Prioritized safety by remaining vigilant for potential security threats and reporting suspicious activity promptly when required.
Assisted in planning and executing special events, contributing to memorable guest experiences.
Improved customer satisfaction with prompt and accurate information about local attractions.
Enhanced guest experience by providing personalized recommendations for dining and entertainment.
Negotiated with vendors for services on behalf of guests, ensuring value and satisfaction.
Maintained detailed records of guest preferences to personalize future visits.
Coordinated transportation arrangements for guests, leading to seamless travel experiences.
Industrial Building Cleaner
Christina River Enterprises
Fort Mcmurray, AB
2003.09 - 2004.04
Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
Improved employee health and productivity with routine sanitization of workspaces, reducing instances of illness.
Maintained proper inventory levels of cleaning supplies, preventing unnecessary downtime due to shortages.
Implemented effective time management strategies to complete assigned tasks efficiently and accurately.
Boosted efficiency in manufacturing processes by keeping tools and equipment clean and wellmaintained.
Enhanced workplace safety by conducting thorough industrial cleaning and maintaining a hazard-free environment.
Showcased attention to detail when inspecting facilities for cleanliness, identifying areas needing improvement or additional attention.
Streamlined workflow processes by proactively identifying opportunities for increased efficiency within daily tasks and duties.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Cleaned walls and ceilings with special reach tools following regular schedule.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Maintained floor cleaning and waxing equipment.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Operated buffers and burnishers to clean and polish floors.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Responded immediately to calls from personnel to clean up spills and wet floors.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used power scrubbing and waxing machines to scrub and polish floors.
Timeline
Delivery Driver
Skip The Dishes
2017.08 - Current
Concierge
Aspire Lifestyles
2014.07 - 2019.02
Industrial Building Cleaner
Christina River Enterprises
2003.09 - 2004.04
Book Keeping - Accounting
Toronto School of Business
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