JOHN AGBO
Saskatoon
Summary
Experienced accounting and IT professional with several years of expertise in finance, customer service, and IT operations. Skilled in streamlining financial operations, reducing overdue accounts, and implementing efficient processes to enhance organizational productivity. Proven ability to collaborate across departments and deliver tailored solutions.
Overview
17
17
years of professional experience
Work History
Accounting Software Specialist/Technical Support Officer
Axon Software Development Corporation
11.2022 - 08.2024
- Trained users on daily cash balancing and managing overdue account collections, reducing delinquent accounts by 20%
- Guided users through tax form processing and bankruptcy management, assisting in creating payment arrangements
- Collaborated on system upgrades affecting client accounts, testing functionalities, and enhancing workflows
- Ensured compliance with tax and immigration policies by implementing updates into operational procedures
- Supported users in external accounts receivable and accounts payable operations, reducing overdue accounts by 15%
- Analyzed aged accounts receivable reports, improving financial reporting accuracy by 25%
- Trained users on financial security protocols, including cash receipt approvals and system code creation
- Provided hardware and software technical support across client business departments
Insurance Claims Analyst
Saskatchewan Government Insurance (SGI-Yorkton)
09.2022 - 11.2022
- Listen to details of incidents, collect the important information and put the customer throughout the process of claims processing.
- Received cash, issued receipts, prepared and reconciled bank deposits and petty cash with 100% accuracy, ensuring efficient financial record-keeping and compliance with accounting standards
- Maintained and accounted for inventory of loss draft books, ensuring monthly accuracy, managing entries with 100% accuracy
- Verified policies, records, forms, and documents for completeness and conformity to criteria, reviewing all documents monthly with a 100% accuracy rate
- Set up and monitored Deductible Payment Plans (DPP), processing all documents submitted with 0 delays
- Input claim data into systems, ensuring timely and accurate processing achieving 99% on-time performance
- Managed group mailboxes, responding to all inquiries same day and dispatching tasks to adjusters with zero delays
- Processed invoices from towing companies and reconciled payments efficiently, handling all invoices promptly
Accountant
Ram Industries Inc
03.2022 - 08.2022
- Processed and coded expenses, payments, and receipts, ensuring ledger accuracy
- Reconciled general and sub-ledger accounts, resolving discrepancies
- Managed accounts receivable and payable, reducing processing errors by 15%
- Prepared journal entries for prepaid expenses and revenue, maintaining accurate records
- Checked invoices and sales orders for accuracy, reducing discrepancies by 10%
- Reconciled bank accounts and resolved irregularities efficiently
- Prepared and maintained detailed monthly and quarterly financial statements, ensuring accurate reporting
- Oversaw the fixed asset system, managing asset additions, disposals, and depreciation calculations for precise asset tracking
Finance & Administrative Assistant
Granton Impact Ltd
01.2020 - 12.2021
- Provided front reception and phone service, directing inquiries appropriately
- Prepared routine reports by compiling data from job completion and inventory records
- Conducted monthly fixed asset booking, ensuring alignment with general ledger records
- Liaised with the Payroll Company and HMRC on staff salaries and tax matters
- Processed accounts receivable and payable, maintaining accurate records
- Handled accounting for the corporate vehicle fleet, including lease fees, registrations, and expense reconciliation
- Monitored and maintained corporate credit card statements, ensuring accuracy, compliance, and timely reporting
Banking Operations Specialist
Zenith Bank Plc
06.2007 - 11.2019
- Built and lead high-performance team focused on achieving sales and service goals.
- Implemented policies to improve efficiency and team performance.
- Tracked financial performance metrics to stay up to date on operations and profitability.
- Collaborated with internal business partners to deliver cohesive banking experience to customers.
Education
Master of Science - Computer Science With Cybersecurity( Distinction)
University of Sunderland
Sunderland United Kingdom10-2024
Certified Information System Security Professional - -CISSP
ISC2
02-2025
Info Tech Infrastructure Library(ITIL) Foundation
IT Service Management Certification Version 410-2024
Certified Information Systems Auditor-CISA
10-2024
ISC2- Certified in Cybersecurity
05-2023
Diploma-Information Technology
Robertson College
Calgary, Alberta, Canada02-2023
Finalist
ACCA
Member
ICAN
01-2010
Bachelor of Science - Accounting
University of Abuja
01-2005
Skills
- Financial reporting and Financial modeling
- Managing fixed asset and depreciation systems
- Accounts payable and Accounts receivable
- Account reconciliation, Cash handling and Bank deposit reconciliation
- Insurance principles and claims adjustment
- Problem-solving and effective communication
- Collaborating with stakeholders
- Process improvement and business system enhancements
- Organizational skills and Mentoring team members
- Information technology and security
Timeline
Accounting Software Specialist/Technical Support Officer
Axon Software Development Corporation
11.2022 - 08.2024
Insurance Claims Analyst
Saskatchewan Government Insurance (SGI-Yorkton)
09.2022 - 11.2022
Accountant
Ram Industries Inc
03.2022 - 08.2022
Finance & Administrative Assistant
Granton Impact Ltd
01.2020 - 12.2021
Banking Operations Specialist
Zenith Bank Plc
06.2007 - 11.2019
Master of Science - Computer Science With Cybersecurity( Distinction)
University of Sunderland
Certified Information System Security Professional - -CISSP
ISC2
Info Tech Infrastructure Library(ITIL) Foundation
Certified Information Systems Auditor-CISA
ISC2- Certified in Cybersecurity
Diploma-Information Technology
Robertson College
Finalist
ACCA
Member
ICAN
Bachelor of Science - Accounting
University of Abuja