John Adriano
Toronto,ON
Summary
Proven Server/Bartender with a track record of enhancing customer experiences through exceptional service and hospitality expertise. Leveraged strong work ethic and memory retention to manage high-volume dining efficiently, boosting guest satisfaction. Skilled in cash handling and team collaboration, consistently ensuring seamless service and operational excellence.
Overview
7
7
years of professional experience
Work History
Server
Republika RestoBar and Grill
01.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
St. Louise Bar and Grill
02.2020 - 01.2021
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Server/Bartender
Bier Mrket
01.2018 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
Education
Information Technology
George Brown College
Old Toronto, ON05.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Food running
- High volume dining
- Team collaboration
Timeline
Server
Republika RestoBar and Grill
01.2021 - Current
Server
St. Louise Bar and Grill
02.2020 - 01.2021
Server/Bartender
Bier Mrket
01.2018 - 02.2020
Information Technology
George Brown College