Zoë Balback
Richmond,Canada
Summary
Organized Office Assistant known for high productivity and efficient task completion. Skilled in time management, data entry, and customer service. Excel in communication, adaptability, and problem-solving to enhance office operations.
Overview
7
7
years of professional experience
Work History
Office Assistant
Campbell Froh May & Rice
Richmond, BC
05.2023 - Current
- Collaborated with team members to streamline administrative processes, improving workflow.
- Developed and maintained filing systems, enhancing organization of documentation.
- Answered incoming calls professionally, ensuring callers were directed to appropriate personnel promptly.
Sales Associate
M&M Food Market
Richmond, British Columbia
03.2021 - 05.2023
- Guided customers in product selection, enhancing their shopping experience with detailed product information.
- Processed customer transactions accurately, contributing to efficient checkout experience.
- Ensured cleanliness and organization of sales floor and storage areas to create a welcoming shopping environment.
Concrete Labourer
Peak Concrete Design Ltd
Richmond, British Columbia
07.2020 - 09.2020
- Poured and finished concrete surfaces for construction tasks, contributing to project timelines.
- Adhered to safety protocols while handling tools and heavy materials, maintaining a safe work environment.
- Loaded and unloaded materials, ensuring proper storage and handling to support efficient workflow.
Crew Member
Dairy Queen
Richmond, British Columbia
05.2019 - 12.2019
- Worked with team members to effectively manage peak demand during busy hours, enhancing customer service.
- Executed opening and closing tasks, including setting up workstations and restocking supplies, to ensure smooth operations.
- Ensured cleanliness of dining area and kitchen equipment to create a welcoming environment for customers.
Education
Bachelor of Arts - Psychology
University of British Columbia
Vancouver05-2026
Associate of Arts - Psychology
Langara College
Vancouver05-2024
High School Diploma - Richmond, BC
Hugh Boyd Secondary School
Richmond, BC06-2022
Skills
- Data entry
- Document management
- Invoice management
- Filing and data archiving
- Problem solving
- Team collaboration
- Communication skills
- Assisting clients
Languages
English
Native/ Bilingual
Timeline
Office Assistant
Campbell Froh May & Rice
05.2023 - Current
Sales Associate
M&M Food Market
03.2021 - 05.2023
Concrete Labourer
Peak Concrete Design Ltd
07.2020 - 09.2020
Crew Member
Dairy Queen
05.2019 - 12.2019
Bachelor of Arts - Psychology
University of British Columbia
Associate of Arts - Psychology
Langara College
High School Diploma - Richmond, BC
Hugh Boyd Secondary School