Summary
Overview
Work History
Education
Skills
COMPUTER SKILLS
Timeline
Generic

Johanne Roux

Greater Sudbury,ON

Summary

Skillful and dedicated Library Technician and Archivist with extensive experience in overseeing, coordinating and planning of daily operations and administrative functions of the John B. Gammon Geoscience Library. Accustomed to working in highly confidential environment.

Overview

24
24
years of professional experience

Work History

Library and Archives Technician

Ministry of Mines
Greater Sudbury, ON
12.2000 - Current
  • Correspond to incoming communication, including phone calls, emails and incoming and outgoing mail on a daily basis. Ensuring prompt responses to time-sensitive inquiries.
  • Maintain confidentiality while dealing with sensitive proprietary information in a discreet and professional manner.
  • Manage the circulation desk, check in/out materials, review patron records, compile list of overdue materials, send out overdue reminders, search for missing materials, shelf read, shelve materials, answer reference questions, answer directional questions.
  • Ensure all files were updated, maintained, and organized efficiently.
  • Maintain phones, managed calendars, scheduled appointments, meetings, luncheons and conference calls, as well as arranged all travel plans for manager.
  • Maintain document filing retention and storage system with the highest regard for confidentiality, organization and timely retrieval of documents.
  • Cooperate and network with other libraries so as to gain access to resources that are currently not available in the library.
  • Assist library users with bibliographical information and reference queries both on-site and on-line.
  • Participate in the interview and selection process of new students.
  • Oversee all the budgeting for and acquisition of new library materials.
  • Oversee all technology troubleshooting within the PSS section including, computer refresh, printers, hardware, software, telephones, and copiers.
  • Provide excellent public service to students, staff and visitors, including library orientations, bibliographic instruction, and various technical services.
  • Perfom a host of duties including the management of office supplies, facilities coordination, processing invoices and ensuring billing accuracy.
  • Encourage/promote compliance and securing cooperation of clients regarding library borrowing procedures, inter-library loan policies and time-financial restrictions on collections and facilities.
  • Reconcile receivables from the sale of products.
  • Provide invaluable support to the office, researching relevant information and presenting results in a coherent and concise manner.
  • Organize, analyze and compile monthly reports for operational manager.
  • Extensive experience planning, organizing, evaluating and following up varied responsibilities in a timely and complete manner.
  • Updated the library’s database of publications and ensured that all data and information were up-to-date and easily accessible.
  • Perform archival management activities using collections management databases, such as Laboratory Information Management System (LIMS).
  • Create and maintain procedures to ensure the consistency of database entry, ???
  • Ensure that departmental equipment is maintained in good working condition and that departmental area are maintained in a clean and orderly condition.
  • Knowledge and experience in archival preservation processes and management of all archival materials; project management.
  • Ability to meet high service standards in all interactions (in-person, by telephone, via e-mail or online) and to manage others to provide excellent service.
  • Excellent interpersonal skills and ability to establish and maintain effective work relationships.
  • Strong organizational and written communication skills, ability to analyze and solve problems in a timely manner.
  • Ability to interpret and explain a wide variety of policies and procedures, varying from basic to complex, to the public, and to exercise independent judgment.
  • Ability to work effectively in a high-volume, high-demand environment, and to manage multiple, sometimes competing, priorities.
  • Respond to customer complaints, taking appropriate action as necessary.
  • Evaluate materials to determine outdated or unused items to be discarded.
  • Provide input in the architectural planning of the new library facilities.

Education

Techniques Juridiques

Cambrian College
Greater Sudbury, ON
05.1993

High School Diploma -

College Notre-Dame
Sudbury, Ontario
06.1991

Skills

  • Advanced complex problem solving skills
  • Customer service
  • Team player
  • Strong oral and written communication skills
  • Organized
  • Efficient and accurate
  • Managing reference catalog
  • Helping faculty
  • Supporting user research
  • Reference materials expertise
  • Experienced with InMagic Database
  • Project coordination
  • Reference research
  • Document management
  • Electronic Records Management
  • Collection management

COMPUTER SKILLS

Comprehensive knowledge of Microsoft Word, Excel, Powerpoint, WIN, Adobe Acrobat, Laboratory Information Management System (LIMS) software, InMagic Library software, and the OGS Publishing and Library (OPAL).

Timeline

Library and Archives Technician

Ministry of Mines
12.2000 - Current

Techniques Juridiques

Cambrian College

High School Diploma -

College Notre-Dame

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Johanne Roux