Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Johanne Glyn-Jones

Surrey,BC

Summary

Detail-oriented Senior Executive Assistant with exceptional communication and office/project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments, optimizing processes and supporting team objectives.

Overview

25
25
years of professional experience

Work History

Senior E.A./Bookkeeper (Contractor)

Vision Quest Inc.
Surrey (remote), BC
04.2024 - Current
  • Provide various services to 3 small business owners
  • Full Cycle Bookkeeping incl. year-end tax preparation for accountant
  • Efficiently and clearly respond to correspondence with internal and external stakeholders, ensuring timely communication.
  • Preparation/draft, proofreading and editing of various reports/materials
  • Efficiently liaise between internal, external stakeholders, Provincial, and Federal Government
  • Maintenance of databases, records and other confidential documents.
  • Enhance business operations by coordinating meetings and conferences.

Project Manager/Senior E.A.

Renewal by Andersen of BC & AK
Vancouver (on-site), BC
06.2023 - 02.2024
  • Successfully managed a comprehensive logistics move that encompassed renovating a 7000 sq ft space, procuring new furniture, selecting vendors, and negotiating contracts.
  • Collaborated with senior management to align project objectives and strategic company initiatives, driving overall business growth.
  • Maintained complex and intricate calendars for CEO and Director of Operations with high efficiency.
  • Efficiently managed stakeholder communication by promptly screening and responding to all correspondence.
  • Prepared, drafted, proofread, and edited a variety of presentations, reports, and materials.
  • Demonstrated expertise in project management through successful completion of multiple special initiatives.
  • Managed and attended corporate/executive meetings, overseeing presentations, recording minutes, creating agendas, and distributing materials to key stakeholders.
  • Ensured seamless collaboration among multiple stakeholders through effective liaison activities.
  • Executed duties with confidence during prolonged periods without supervision by senior management
  • Ensured the accuracy and integrity of various databases, records, and confidential information
  • Managed all aspects of office operations including vendor management, contract administration, payment processing, and supply procurement.

Senior E.A./Bookkeeper (Contractor)

Vision Quest Inc.
Surrey (remote), BC
06.2020 - 08.2022
  • Provided a range of services to support 12 small business owners.
  • Performed Full Cycle Bookkeeping, incorporating year-end tax preparation responsibilities for an accountant.
  • Efficient and clear screening of correspondence from internal and external stakeholders in a timely manner
  • Prepared, proofreaded and edited multiple reports and materials
  • Collaborated with internal and external stakeholders as a liaison agent, engaging with Provincial and Federal Government.
  • Managed and maintained databases, records, and confidential documents.

Senior E.A./Office Manager

DEM Productions Inc
Vancouver (Hybrid), BC
01.2016 - 08.2020
  • Assisted partners with setting up their new company by creating a comprehensive business plan.
  • Conducted full-cycle bookkeeping activities for an accountant, ensuring compliance with year-end tax requirements.
  • Managed executive calendars, scheduled meetings and appointments, and coordinated travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Maintained strong connections with all key stakeholders.
  • Delivered strategic, operational, administrative and project support across various functions like compliance and marketing.
  • Conducted in-depth research to assist executives in decision-making processes.
  • Efficiently and clearly screened all correspondence while responding to inquiries in a timely manner.
  • Prepared, proofread, and edited a wide range of presentations, reports, and materials.
  • Oversaw the completion of a variety of projects.
  • Prepared various reports on demand.
  • Facilitated communication among Partners, Provincial/Federal Government and internal/external stakeholders.
  • Office Management.
  • Trained and supervised a team of 5 administrative support members.

Executive/Personal Assistant

Make Your Mark Marketing & Consulting
Surrey (on-site), BC
04.2014 - 06.2015
  • Managed end-to-end creation of the CEO's book resulting in it being ranked #1 Best Seller titled 'Entrepreneur Success Recipe'.
  • Maintained the CEO’s complex schedule by organizing appointments, accommodations, and travel arrangements.
  • Successfully managing the screening process for a significant amount of correspondence received from both internal and external parties, ensuring timely and discreet responses.
  • Responsible for preparing, proofreading, and editing a wide range of presentations, reports, and materials.
  • Managed and successfully executed multiple special projects supporting corporate strategic initiatives.
  • Reviewed performance metrics regularly to assess progress toward objectives, making necessary adjustments as needed for optimal results.
  • Organized cross-functional meetings to aid the collaboration among teams and generate innovative solutions.
  • Proactively addressed and resolved team conflicts by openly addressing concerns while maintaining professionalism.
  • Trained and evaluated employee performance against established benchmarks, providing constructive feedback for individual growth opportunities.
  • Managed on-site operations for seamless project execution and timely delivery.
  • Mentored junior staff, nurtured their professional growth, and boosted overall team performance.
  • Prepared impromptu analytical review and research findings into reports.
  • Managed the Board of Directors.
  • Coordinated Board of Directors, corporate, and executive meetings.
  • Facilitated communication between executives, leadership teams, public speakers, and professionals at different levels.
  • Successfully managed operations during CEO's prolonged absence.
  • Managed maintenance of confidential documents, databases and records.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Screened and appropriately responded to personal calls/correspondence.

Senior E.A./Office Manager

J.W. Family Enterprises Inc
Errington (on-site), BC
07.2009 - 11.2013
  • Delivered confidential executive administrative support to high-level company executives including the CEO, President, CFO, COO, and Board of Directors.
  • Managed and maintained the busy and complex schedule of Executives, including making appointments, coordinating travel arrangements/accommodations (Int.), and organizing itineraries.
  • Handled full cycle bookkeeping responsibilities, including year-end tax preparation for accountants.
  • Ensured timely action by responding promptly, with clarity.
  • Prepared, proofread, and edited various presentations, reports, and materials.
  • Managed and completed various special projects supporting corporate strategic initiatives.
  • Conducted research and analysis to prepare timely reports.
  • Managed executive meetings by creating agendas, distributing materials to stakeholders, and recording minutes.
  • Facilitated communication between executives and leadership teams, board members, provincial/federal government officials, high-profile professionals, and other stakeholders.
  • Effectively directed operations in the absence of Executive team for extended periods.
  • Special events management.
  • Managed multiple databases, records, and confidential documents effectively.
  • Office Management.
  • Trained and supervised team members in administrative support.

Senior E.A./Office Manager

Spinout Productions Inc (IASTE 891)
Vancouver (on-site), BC
01.2000 - 05.2009
  • Expanded the workforce from 3 to 9 employees, continuously supplying contractors to the film industry.
  • Executed full cycle bookkeeping responsibilities, including year-end tax preparation.
  • Managed and maintained the President's demanding schedule, coordinating appointments and making intricate travel arrangements.
  • Contributed to seamless business processes through effective planning and organization of meetings and conferences.
  • Demonstrated strict adherence to professional and confidential conduct while handling sensitive information.
  • Efficiently and confidentially screened internal and external stakeholder correspondence.
  • Managed and attended diverse corporate/executive meetings, presentations, ensuring accurate minute recording and agenda building.
  • Acted as a liaison connecting top executives with high-profile personalities within various industries.
  • Drafted and revised a wide range of reports and materials.
  • Managed and supported corporate strategic initiatives to successfully complete various special projects.
  • Conducted ad hoc analysis, research, and report preparation.
  • Confidently managed responsibilities in the absence of the President for extended durations.
  • Special events management (team events).
  • Maintained various databases, records, and other highly confidential documents.
  • Office Management.
  • Enabled contractors to acquire and finalize incorporation documents
  • Trained and supervised administrative support team members.

Education

BBA - Business Administration

Ottawa University
Ottawa
04.1999

Skills

  • Calendar Management Expertise
  • Task Prioritization Skills
  • Strong Performance Under Pressure
  • Strong Stakeholder Engagement
  • Strong Written Skills
  • Proactive Problem Solving
  • Confidentiality and Discretion
  • Adaptability to Changing Priorities
  • Attention to Detail
  • Relationship Management
  • Project Coordination
  • Creative Problem Solving
  • Self-Driven and Team-Oriented
  • Interpersonal Communication Skills
  • Office 365, MS Word, Excel, PowerPoint, Outlook, Dynamics GP, SharePoint, Adobe, Teams, Google Docs, QuickBooks, CRMs, Sage, Acrobat Adobe, Adobe Creative Suite, Asana, Slack and all internet related social media mediums

Accomplishments

  • Public Speaking (self-esteem, confidence, anxiety, bullying, etc. @ Q.E. HS)
  • Theatre Director for the Royal Players (Q.E. H.S. - Surrey – 2008 to 2012)

Languages

English
Native/ Bilingual
French
Native/ Bilingual

Timeline

Senior E.A./Bookkeeper (Contractor)

Vision Quest Inc.
04.2024 - Current

Project Manager/Senior E.A.

Renewal by Andersen of BC & AK
06.2023 - 02.2024

Senior E.A./Bookkeeper (Contractor)

Vision Quest Inc.
06.2020 - 08.2022

Senior E.A./Office Manager

DEM Productions Inc
01.2016 - 08.2020

Executive/Personal Assistant

Make Your Mark Marketing & Consulting
04.2014 - 06.2015

Senior E.A./Office Manager

J.W. Family Enterprises Inc
07.2009 - 11.2013

Senior E.A./Office Manager

Spinout Productions Inc (IASTE 891)
01.2000 - 05.2009

BBA - Business Administration

Ottawa University

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Johanne Glyn-Jones