Johannah Murcia
Victorville
Summary
Dedicated professional with experience in customer service, cash handling, and childcare. Skilled at building positive relationships with customers , children, and families while maintaining a safe, clean, organized environment. Known for strong communication skills, patience, reliability, and strong work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Child Caregiver
Child care resource center
Victorville
06.2024 - 02.2026
- Provided daily care and supervision for children in a safe and nurturing environment
• Assisted with feeding, hygiene routines, and age-appropriate daily
• Maintained clean and organized play areas, classrooms, and common spaces
• Encouraged positive behavior and supported children’s social and emotional development
• Monitored children’s safety during indoor and outdoor activities
• Communicated with parents and caregivers regarding children’s daily progress and needs
• Assisted children with basic learning skills, routines, and developmental milestones
• Followed health, safety, and sanitation guidelines at all times
• Built positive relationships with children while providing attentive and compassionate care
Barista/Cashier
Dutch Bros
Victorville
05.2025 - 02.2026
- Made various drinks
- Trained employees
- Handled multiple payment methods securely
- Cleaning duties
- Extensive amount of customer interaction
- Able to memorize new seasonal drinks
Cashier/Counter Clerk
The Donut Box
Hesperia
08.2024 - 04.2025
- Greeted and responded promptly to customer needs
- Welcomed customers and helped determine needs
- Worked flexible schedule and extra shifts to meet needs
- Operated cash register for various payment transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business while resolving customer complaints professionally, leading to improved customer relations and loyalty
- Restocked and organized merchandise in front lanes
Food Prep/Cashier
Manny's Reloaded
Victorville
07.2024 - 08.2024
- Adjusted schedule and took extra shifts to support operational needs
- Managed multiple payment methods securely, reducing discrepancies and safeguarding revenue
- Ensured high standards of cleanliness, contributing to a positive shopping environment
- Worked flexible schedule and extra shifts to meet business needs
Education
High School Diploma - General Studies
Canyon Ridge High School
Hesperia, CASkills
- Child supervision
- Child development support
- Parent communication
- Cleaning and Sanitizing
- Dependability and reliability
- Staff Training
- Professionalism
- Patience and Empathy
- Customer support
- Order Taking
- Cash Handling
- Product Restocking
- Refunds and Exchanges
- Work ethic
Certification
- Food Handlers Card
- Licensed Nail Technician
- Licensed Child Care Provider
Timeline
Barista/Cashier
Dutch Bros
05.2025 - 02.2026
Cashier/Counter Clerk
The Donut Box
08.2024 - 04.2025
Food Prep/Cashier
Manny's Reloaded
07.2024 - 08.2024
Child Caregiver
Child care resource center
06.2024 - 02.2026
High School Diploma - General Studies
Canyon Ridge High School