Johanna Oja Mikkola
North Vancouver
Summary
I am a dedicated professional with a passion for animal care, strengthened through my experience as a veterinary assistant/receptionist and volunteer work at an animal shelter. My diverse background includes excellent customer service skills from the restaurant industry, a strong commitment to cleanliness and precision from laboratory work, and well-developed operational abilities as a process operator. With this combination of hands-on animal care, client communication, and technical skills, I am eager to bring my dedication and experience to a veterinary reception role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Veterinary Assistant/Receptionist
West Vancouver Veterinary Hospital
07.2024 - Current
- Restrained animals using compassionate techniques to prevent harm to pets or staff.
- Scheduled appointments, registered animal information, history, and reason for visit on database as well as managing front desk and patient/client information up to date.
- Provided compassionate care to animals during their stay at clinic, including feeding, walking, and comforting them.
Laboratory Technician
LKAB
04.2024 - 06.2024
- Sanitized lab supplies to avoid cross-contamination and engaged in problem-solving with colleagues for optimal results
- Implemented necessary safety precautions when handling hazardous materials or biological specimens.
Process Operator
LKAB Berg & Betong
04.2023 - 09.2023
- Provided high-quality customer service with booking and deliveries of our product.
- Intricate logistics management with clients and suppliers, to increase production and sales
- By maintaining good customer relations and effective communication, I successfully generated $11.5 millions in sales per summer
Production Process Operator
LKAB Svappavaara
09.2021 - 04.2022
- Adhered to proper procedures and wore protective gear to avoid safety risks in combination with implementing changes to support strong quality control and maintain specifications.
- Processed 1 million tons of iron ore while maintaining tight deadlines throughout 6 months
Process Operator
LKAB Berg & Betong
05.2020 - 09.2020
Restaurant Worker
Pizzeria Midnattshörnan
12.2019 - 05.2020
- Answered phone calls and assisted callers with questions about menu options, hours of operation, or reservation availability.
- Ran cashier station at the front counter and maintained accurate drawer count.
Education
Bachelor of Science - Applied Animal Biology
Univerisity of British Columbia
Vancouver, BC04-2028
Associate of Applied Science - Biology
Langara College
Vancouver, BC04-2024
Skills
- Animal Handling
- Client Communication
- Waste Management
- Organizational Skills
- Problem-Solving
- Quality Control
Languages
English
Full Professional
Swedish
Native or Bilingual
Finnish
Native or Bilingual
Certification
- First Aid certificate
- Overhead crane
- ABB control systems
- Fear Free Pets
Interests
I have a strong passion for animals and enjoy training and working with my German Shepherd, Hilla Spending time in nature is also important to me, whether it's hiking through the mountains, skiing in the winter, or simply spending time with my family at our cabin
Timeline
Veterinary Assistant/Receptionist
West Vancouver Veterinary Hospital
07.2024 - Current
Laboratory Technician
LKAB
04.2024 - 06.2024
Process Operator
LKAB Berg & Betong
04.2023 - 09.2023
Production Process Operator
LKAB Svappavaara
09.2021 - 04.2022
Process Operator
LKAB Berg & Betong
05.2020 - 09.2020
Restaurant Worker
Pizzeria Midnattshörnan
12.2019 - 05.2020
Bachelor of Science - Applied Animal Biology
Univerisity of British Columbia
Associate of Applied Science - Biology
Langara College
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