Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johanna Murphy

Glendora

Summary

Detail-oriented housekeeping professional with extensive experience at Maid Pro and Best Western, specializing in time management and customer service. Demonstrated success in enhancing cleanliness and organization, achieving exceptional client satisfaction. Proficient in inventory management and adherence to safety protocols, consistently delivering high-quality service in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Housekeeper

Best Western
Glendora
06.2024 - Current
  • Company Overview: A chain hotel
  • Working as a housekeeper has taught me the fundamentals of cleaning.
  • Through efficient practice and consult from my fellow staff, I've truly learned the core technique of what makes a clean and inviting living space.
  • A chain hotel

Housekeeper

Maid Pro
La Verne
05.2024 - 12.2024
  • Company Overview: A household cleaning service
  • Working at Maid Pro has truly helped me perfect my work capabilities.
  • Every house I clean daily rotates between regular customers and new customer home cleans and can range from 2-5 hours long.
  • With a heavy daily workflow, I find that managing my time, and making sure I correct past errors, helps me give the customer an amazing result every time.
  • A household cleaning service
  • Cleaned and sanitized bedrooms, bathrooms, and common areas daily.

Cashier

Ikea
Covina
02.2023 - 07.2023
  • Company Overview: A home furnishing and home goods store.
  • Working as a cashier, I've learned to work with a much larger flow of merchandise and educate customers on products.
  • Although daunting at first, it was something I quickly picked up on.
  • Now it excites me to work with customers, multitask yet remain orderly, and educate the customers on products and where to find them.
  • A home furnishing and home goods store.

Supervisor

Nekter Juice Bar
Azusa
10.2021 - 04.2022
  • Company Overview: A quick juice service, smoothie, and acai bowl shop.
  • Being a supervisor, I typically would have to make juices, smoothies, and acai bowls all while keeping a clean environment and making sure staff are keeping orderly as well.
  • A quick juice service, smoothie, and acai bowl shop.

Education

Certified Guestroom Attendant -

American Hotel And Lodging Association
United States
05.2025

One year of general education -

Mt. San Antonio College
Walnut, CA
05.2020

High school diploma equivalent -

Oak Knoll Virtual Academy
Glendora, CA
12.2015

Skills

  • Customer service
  • Time management
  • Cleaning techniques
  • Team collaboration
  • Inventory management
  • Safety protocol adherence

Timeline

Housekeeper

Best Western
06.2024 - Current

Housekeeper

Maid Pro
05.2024 - 12.2024

Cashier

Ikea
02.2023 - 07.2023

Supervisor

Nekter Juice Bar
10.2021 - 04.2022

Certified Guestroom Attendant -

American Hotel And Lodging Association

One year of general education -

Mt. San Antonio College

High school diploma equivalent -

Oak Knoll Virtual Academy
Johanna Murphy