Alondra Johanna Juárez
Fresno
Summary
Experienced in beverage preparation and customer service, demonstrating a strong ability to manage orders and maintain cleanliness in dining areas. Collaborated effectively with team members to enhance service efficiency during peak hours, ensuring timely delivery of beverages and food. Maintained inventory control by restocking supplies and promptly reporting shortages, contributing to seamless operations. Operated POS systems for accurate cash handling and transactions, adhering to health and safety standards throughout service.
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
2
2
years of professional experience
2019
2019
years of post-secondary education
Work History
Server / Bartender
559 Taqueria
Fresno
04.2025 - Current
- Delivered exceptional customer service by efficiently taking orders and managing dining area cleanliness.
- Prepared and served a diverse range of beverages, ensuring quality and adherence to recipes.
- Collaborated with team members to streamline service flow during peak hours, enhancing efficiency.
- Maintained inventory levels by restocking supplies and reporting shortages to management promptly.
- Processed payments accurately and efficiently, enhancing transaction speed during busy shifts.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
Bartender server
500 Club Casino
Fresno
11.2023 - 03.2025
- Prepared and served a variety of beverages while ensuring compliance with health and safety standards.
- Maintained cleanliness and organization of the bar area, contributing to a welcoming atmosphere for guests.
- Assisted in inventory management by restocking supplies and reporting low inventory levels to management.
- Prepared and served a variety of beverages, ensuring customer satisfaction and adherence to quality standards.
- Maintained cleanliness and organization of the bar area, contributing to a welcoming environment for patrons.
- Collaborated with kitchen staff to coordinate orders efficiently, ensuring timely and accurate delivery of drinks.
- Developed a thorough knowledge of cocktail recipes and bar equipment, facilitating efficient service and customer interaction.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
Education
Roosevelt High
Fresno, CaliforniaSkills
- Beverage preparation
- Customer service
- Order management
- Inventory control
- POS system operation
- Cash handling
- Customer engagement
- Bar organization
Timeline
Server / Bartender
559 Taqueria
04.2025 - Current
Bartender server
500 Club Casino
11.2023 - 03.2025
Roosevelt High