Johanna Catalano
Ridgecrest,CA
Summary
Highly motivated and result-oriented professional with exceptional leadership and communication skills. Recognized as an enthusiastic, goal oriented, self-stater, who thrives in an environment with a positive goal to achieve. Exceptional abilities in motivating others, inspiring to work as a team and providing an atmosphere where all can achieve high standards, while sustaining an excellent work ethic.
Overview
24
24
years of professional experience
Work History
Fulfillment Operations Team Leader
Target
09.2019 - 12.2023
- Assisted team members with daily operational tasks to enhance workflow efficiency.
- Learned safety protocols and best practices for equipment use in operations.
- Supported inventory management by organizing supplies and monitoring stock levels.
- Contributed to maintaining a clean and organized workspace to ensure compliance standards.
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Provided feedback on workflow improvements to enhance overall team performance.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Assisted with improving revenue and customer numbers by overseeing implementation of diverse sales and service initiatives.
- Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
Sr. Assistant Manager
Smart And Final
04.2000 - 04.2017
- Led team in optimizing operational workflows, enhancing efficiency and productivity across departments.
- Developed training programs for new staff, improving onboarding experience and retention rates.
- Analyzed performance metrics, identifying areas for process improvement to drive strategic initiatives.
- Collaborated with cross-functional teams to implement new software solutions, streamlining communication and project management.
- Mentored junior staff members to enhance their skills, promoting growth within the company.
- Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Skills
- Time management
- Teamwork
- Adaptability and flexibility
- Organizational skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fulfillment Operations Team Leader
Target
09.2019 - 12.2023
Sr. Assistant Manager
Smart And Final
04.2000 - 04.2017