Johana Pineda
Santa Ana
Summary
Detail-oriented professional with strong customer service skills. Committed to fostering a welcoming environment and enhancing the shopping experience through effective communication and teamwork.
Overview
5
5
years of professional experience
Work History
Home Team Associate
Walmart
Irvine, CA
08.2021 - Current
- Assist customers with product inquiries and provide solutions to enhance the shopping experience.
- Collaborate with team members to maintain store cleanliness and ensure compliance with safety standards.
- Deliver exceptional customer service by fostering a welcoming and friendly environment.
- Stock shelves and organize products to maximize visibility and accessibility for customers.
- Implement price adjustments to align with market trends and enhance profitability.
Education
Bachelor of Science - Human Services
California State University, Fullerton
Fullerton, CA06-2028
Associate of Arts - Liberal Arts
Santa Ana College
Santa Ana, CA06-2024
Skills
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Positive attitude
- Teamwork and collaboration
- Following instructions
- Organizing work stations
- Flexible schedule
- Clear communication
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Team Associate
Walmart
08.2021 - Current
Bachelor of Science - Human Services
California State University, Fullerton
Associate of Arts - Liberal Arts
Santa Ana College