JOHANA HERNANDEZ
LOS ANGELES
Summary
Bilingual Medical Assistant dedicated to enhancing patient care and clinic efficiency through effective case management and strong communication. Proven ability to assist healthcare providers in examinations and procedures while maintaining accurate patient records and ensuring compliance with safety protocols.
Overview
11
11
years of professional experience
Work History
Medical Assistant
Garcelight Community Health
Los Angeles
08.2025 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications, and treatments according to physician instructions.
- Scheduled patient appointments, ensuring efficient use of clinic resources.
- Coordinated communication between patients and healthcare team members seamlessly.
- Maintained accurate patient records using electronic health record systems.
- Prepared examination rooms by sterilizing instruments and setting up necessary supplies.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Coordinated and scheduled client appointments to ensure timely follow-ups. for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Sorted and arranged patient charts for easy access during appointments., documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Initiated communication with pharmacies to ensure timely prescription refills. to submit and refill patients' prescriptions.
- Coordinated client intake processes for case management services.
- Scheduled and organized client appointments and follow-up meetings.
- Maintained accurate client records in electronic health systems.
- Developed resource guides for clients navigating services and programs.
- Educated clients on available resources that could help improve their quality of life.
- Assisted in the development and implementation of case management plans to ensure clients' needs are met.
- Assisted in the development and implementation of case management plans to ensure clients' needs are met.
Medical Assistant-3 /Back Office
PROVIDENCE SAINT JHONS HEALTH CENTER( SANTA MONICA WOMENS HEALTH
SANTA MONICA
08.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient scheduling and coordinated appointments efficiently.
- Maintained accurate medical records and updated patient information regularly.
- Prepared instruments and assisted medical staff during Leeps, colposcopy biopsy, and endometrial biopsy, ensuring smooth workflow and patient comfort.
- (310)829-7878
Front Office/Back Office ,Medical Records, Laboratory, Authorizations Coordinator, Surgery Scheduling .Laboratory.
COMMUNITY PRENATAL AND MEDICAL CLINIC
HUNTINGTON PARK
01.2016 - Current
- (323)582-1414
- Coordinated patient authorization requests for prenatal and medical services, ensuring timely approvals for treatments.
- Reviewed insurance policies to verify coverage for clinical procedures, facilitating smooth operations for patient care.
- Communicated with healthcare providers to gather necessary documentation, streamlining the authorization process.
Front/Back Office : Case Management, Referrals, CPSP Coordinator/Back Office ,Medical Records, Laboratory, Authorizations Coordinator, Surgery Scheduling .
ANGELES COMMUNITY HEALTH CENTER
HUNTINGTON PARK
09.2020 - 08.2023
Education
Nursing
EAST LOS ANGELES COLLEGE
Monterey Park, CA07-2026
MEDICAL ASSISTANT DIPLOMA - Medical Assistant
UEI COLLEGE
Huntington Park, CA10-2015
HIGH SCHOOL DIPLOMA -
HUNTINGTON PARK HIGH SCHOOL
Huntington Park, CA01-2012
Skills
- Patient Care
- Clinical Coordination
- Case management
- Prior Authorizations
- Verify Insurance
- Health plan audits
- Electronic health record management
- Scheduling patients
- Preparation of charts
- Laboratory Experience (Blood draw via Veni-puncture and Butterfly)
- Urinalysis
- Vitals
- Instrument Sterilization
- RX (Prescription Request)
- Onboarding Support
- Inventory Management
- Team player
- Patient Communication
Accomplishments
- OSHA
- HIPPA
- CPR
- MEDISOFT
- MEDCIN
- CPHW Certificate
- Medical Assistant Diploma
- CPR/BLS
Volunteer Work
SATHYA SAI BABA ORGANIZATION & CARE HARBOR LA, 2015-07, 2015-10, Consisted of checking in patients, translating, vitals, blood pressure and explaining procedures
Custom
References Upon Request.
Timeline
Medical Assistant
Garcelight Community Health
08.2025 - Current
Medical Assistant-3 /Back Office
PROVIDENCE SAINT JHONS HEALTH CENTER( SANTA MONICA WOMENS HEALTH
08.2023 - Current
Front/Back Office : Case Management, Referrals, CPSP Coordinator/Back Office ,Medical Records, Laboratory, Authorizations Coordinator, Surgery Scheduling .
ANGELES COMMUNITY HEALTH CENTER
09.2020 - 08.2023
Front Office/Back Office ,Medical Records, Laboratory, Authorizations Coordinator, Surgery Scheduling .Laboratory.
COMMUNITY PRENATAL AND MEDICAL CLINIC
01.2016 - Current
Nursing
EAST LOS ANGELES COLLEGE
MEDICAL ASSISTANT DIPLOMA - Medical Assistant
UEI COLLEGE
HIGH SCHOOL DIPLOMA -
HUNTINGTON PARK HIGH SCHOOL