Johana Coronado
San Francisco
Summary
Reliable and compassionate work experience in childcare with a combined strong background in customer service. Excel in communication, problem- solving, and adaptability throughout my work experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
10.2020 - 05.2024
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Received daily delivery instructions and route assignments from dispatch.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Customer Service Cashier
Wow!! Burger & Grill
San Francisco
08.2023 - 04.2024
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Maintained accurate records of transactions using the point-of-sale system.
- Operated cash registers to process payments for goods and services.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Complied with all health and safety regulations while performing job duties.
Babysitter
Self Employed Web
San Francisco
05.2020 - 08.2021
- Transporting children to school, sports activities, or other engagements when necessary.
- Assisting with meals, snacks, and bedtime routines for the children.
- Establishing trust through consistent communication with both parents and kids.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Using problem-solving skills to anticipate potential issues before they arise.
- Teaching good manners by setting clear expectations for behavior in various settings.
- Helping older children with homework assignments as directed by parents.
- Remaining alert at all times while caring for multiple children simultaneously.
- Administering medication when needed according to parent instructions.
Education
GED -
Mendocino College
Ukiah, CA06-2022
Skills
- Emotional Intelligence and People Skills
- Attentive
- Customer Service
- Problem Solving Skills
- Flexibility
- Teamwork Skills
- Critical Thinker
- Goal Oriented
- Creativity
- Provide a Positive Atmosphere
- Taking initiative
Languages
English
Professional
Spanish
Professional
Certification
- Security License and Certificate of Completion February 2020
References
References available upon request.
Timeline
Customer Service Cashier
Wow!! Burger & Grill
08.2023 - 04.2024
Delivery Driver
DoorDash
10.2020 - 05.2024
Babysitter
Self Employed Web
05.2020 - 08.2021
GED -
Mendocino College