Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johana Arias

Fontana

Summary

Organized and patient individual with a strong work ethic and very easily adaptable.

Very reliable and dedicated to works hard towards the goals I have.

Communication skills are a strong area of mine and i also speak Spanish so it allows me to communicate more. American Sign Language (ASL) is also another language i can communicate in, not fully but i know basics.

Overview

2
2
years of professional experience

Work History

Sales Associate

Alondra Garcia
08.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed the online store by keeping it updated with products that were in stock and those that were out of stock as well.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Handled numbers and records of online and cash sales.
  • Answered the phone to answer questions.
  • Keep the store clean by cleaning shelves and products, sweeping, mopping, taking out trash.

Education

Bachelor of Science - Criminal Justice

California State University, San Bernardino
San Bernardino, CA
05-2027

Associate of Science - Criminal Justice

Chaffey College
Rancho Cucamonga, CA
05-2025

High School Diploma -

Summit High School
15551 Summit Avenue Fontana CA 92335
05-2022

Skills

  • Customer service
  • Problem-solving skills
  • Time management
  • Listening skills
  • Goal oriented
  • Reliable and punctual
  • Money handling
  • Organized

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Alondra Garcia
08.2022 - Current

Bachelor of Science - Criminal Justice

California State University, San Bernardino

Associate of Science - Criminal Justice

Chaffey College

High School Diploma -

Summit High School

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Johana Arias