Johan Hernandez
Rohnert Park
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. I'm Known for reliability and adaptability, with swift capacity to learn and apply new skills. I am always Committed to leveraging these qualities to drive any team to success and contribute to organizational growth and overall bring a good environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Mcdonalds
San Pablo, CA
01.2022 - 10.2022
- Trained new staff on cash handling procedures and customer interaction techniques.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
Cashier, Busser
La Mediterranee
Berkeley, CA
11.2022 - 07.2023
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in restocking merchandise and maintaining store cleanliness.
- Collaborated with team members to enhance workflow and efficiency during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
IT Assistant
Sonoma State University
Rohnert Park, CA
02.2025 - Current
- Provided technical support for faculty and students, resolving hardware and software issues efficiently.
- Coordinated setup for classroom technology, enhancing instructional capabilities for educators.
- Managed inventory of IT supplies, streamlining ordering processes to maintain resource availability.
- Documented troubleshooting procedures, improving knowledge base for future reference and training.
Education
High School Diploma -
Aspire Richmond California College Preparatory Academy
San Pablo, CA06.2023
High School Diploma -
Sonoma State University
Rohnert Park, CA03.2026
Skills
- Comfortable communicating/interacting with others in EnglishSpanish
- Comfortable working in both closed and open environments
- Excellent communications skills with a focus on team-building
- Outstanding abilities in multi-tasking and problem solving
- Very organized/like to keep areas clean
- Great with handling complaints and providing solutions
- Always ready to learn anything new if need be
- Time management
- Teamwork and collaboration
Accomplishments
- Honor roll for having a gpa of 3.0 for the whole semester
- Grizzly of the year for being the best student
- Completed AP Spanish and passed
Certification
LEADS Responsible Alcohol Service Certification
Language competencies
English: Fluent (speaking,reading, and writing)
Spanish: Fluent (speaking, reading, and writing)
Community service
Food drive
Timeline
IT Assistant
Sonoma State University
02.2025 - Current
Cashier, Busser
La Mediterranee
11.2022 - 07.2023
Sales Associate
Mcdonalds
01.2022 - 10.2022
High School Diploma -
Aspire Richmond California College Preparatory Academy
High School Diploma -
Sonoma State University