Joey Power
Balls Creek
Summary
Results-oriented duty manager skilled at inventory management, training and team leadership. Reliable, dedicated and industrious team player ready to apply several years of experience to challenging new role with room for growth and advancement.
Overview
24
24
years of professional experience
9
9
years of post-secondary education
Work History
Duty Manger
Holiday Inn
Sydney
07.2025 - Current
- Supervised daily hotel operations to ensure guest satisfaction and service quality.
- Managed front desk activities, including check-ins, check-outs, and reservations.
- Coordinated with housekeeping to maintain cleanliness and readiness of guest rooms.
Front Dest service agent
Holiday Inn
Sydney
01.2009 - 03.2025
- Greeted guests warmly and ensured smooth check-in and check-out processes.
- Managed reservations using hotel management software for optimal guest satisfaction.
- Addressed guest inquiries promptly, providing information about hotel services and amenities.
Banquet Porter
Holiday Inn
Sydney
10.2002 - 01.2009
- Set up banquet spaces according to event specifications.
- Clean and maintain dining areas before and after events.
- Assist with transporting food and supplies to event locations.
Education
BBA - Hospitality And Tourism Management
Cape Breton University
Sydney, NS 09.1993 - 06.2002
Skills
- Ability to interact well with people
- Extensive knowledge of computer technology and software used
- Minor accounting and book keeping
- Processing and balancing cash credit and debit
- Phone skills as well as answering questions about local area
Timeline
Duty Manger
Holiday Inn
07.2025 - Current
Front Dest service agent
Holiday Inn
01.2009 - 03.2025
Banquet Porter
Holiday Inn
10.2002 - 01.2009
BBA - Hospitality And Tourism Management
Cape Breton University
09.1993 - 06.2002