Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Joey Ochoa

San Jose

Summary


Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

7
7
years of professional experience

Work History

Logistics Manager

Ricoh USA
06.2018 - 01.2022
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.
  • Improved inventory accuracy by developing and implementing enhanced control systems.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Organized records of vehicles, schedules and completed orders.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.

Program Manager

Amazon
02.2022 - Current
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines.
  • Optimized resource allocation, effectively balancing priorities and managing competing demands.
  • Improved program efficiency by streamlining processes and implementing time-saving solutions.
  • Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives.
  • Increased customer satisfaction through effective communication of program goals and expectations.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Skills

  • Problem-solving
  • Project management
  • Detail-oriented
  • Strategic planning
  • Decision-making
  • Training and development
  • Flexible and adaptable
  • Stakeholder communications
  • Relationship building
  • Scheduling and planning

Languages

Spanish
Full Professional

Timeline

Program Manager

Amazon
02.2022 - Current

Logistics Manager

Ricoh USA
06.2018 - 01.2022

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Joey Ochoa