Joey Navarro
Brandon,MB
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
11
11
years of professional experience
Work History
Store Staff
RMA LUMBER
07.2019 - 11.2023
- Responsible for day-to-day operations ensuring high customer satisfaction, while sales goals and inventory levels are met.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Assistant Store Manager
SUBWAY (under SHAMEL FOOD CO.LTD)
02.2013 - 08.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Created and maintained safe and secure work environments for employees.
- Maintained neat, clean and sanitized work areas.
Education
High School Diploma -
Balsik National High School
Bataan, Philippines04.2004
Skills
- Teamwork and collaboration
- Adaptability and flexibility
- Sales target achievement
- Merchandise display creativity
- Strong work ethic
- Multitasking capabilities
- Cleanliness and hygiene
- Physical Stamina
Languages
English
Professional Working
Additional Information
#243 Cornwallis Crescent Brandon, Manitoba
Timeline
Store Staff
RMA LUMBER
07.2019 - 11.2023
Assistant Store Manager
SUBWAY (under SHAMEL FOOD CO.LTD)
02.2013 - 08.2018
High School Diploma -
Balsik National High School
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