Summary
Overview
Work History
Education
Skills
Languages
I am a member of River Park Church. I volunteer my time with Friendship group on Thursday nights.
Timeline
Generic

Joey Mitchell

Calgary,Alberta

Summary

Proven delivery expert with a track record of enhancing customer satisfaction through punctuality and exceptional service, notably at HIGHPOINT DELIVERY. Mastered efficient route management and package handling, improving delivery efficiency by 20%. Excels in relationship building and time management, ensuring timely and accurate deliveries while upholding company reputation.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Over [Number] years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude.

My job was primarily to receive packages and load my truck and deliver to customers. One of my main functions at, Intercube Freight, was to pick up at YYC airport here in Calgary, and sort millions of dollars in fashion accessories for , Zara stores, load my truck and drive to Edmonton, or Winnipeg. I would deliver after hours to these stores. I had to make sure I opened the stored disarm the alarm, stock the merchandise, and lock the store back up.

Overview

5
5
years of professional experience

Work History

Delivery Courier

HIGHPOINT DELIVERY
07.2024 - 08.2024
  • Followed company policies and procedures during shift.
  • Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
  • Navigated complex urban environments swiftly, utilizing GPS technology and advanced planning techniques for efficient route management.
  • Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
  • Maintained accurate records of deliveries, promptly addressing any discrepancies or issues that arose.
  • Streamlined package processing by organizing incoming parcels according to priority level and destination location.
  • Verified package information to check for accuracy and completeness.

DRIVER/Courier Contractor

INTERCUBE FREIGHTS SYSTEMS Ltd.
11.2023 - 11.2023
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

DRIVER/Lead Receiver

DRL TRANSPORT
02.2022 - 03.2023
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Driver, Warehouse Orders

WORLD WIDE SPECIALTY FOODS
06.2019 - 09.2019
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Supported warehouse operations by organizing products on shelves and pallets for easy retrieval during shipment preparation.

Education

GED -

CALIFORNIA DEPARTMENT OF EDUCATION
SACRAMENTO, CA
05.1996

Skills

  • Punctuality
  • Attention to Detail
  • Time Management
  • Loading and unloading
  • Heavy Lifting
  • Package handling
  • Relationship building and rapport
  • Performance Improvement
  • Sorting
  • Delivery Documentation
  • Business processes and procedures
  • Multitasking

Languages

English
Professional Working

I am a member of River Park Church. I volunteer my time with Friendship group on Thursday nights.

I Have been involved with, Friendship Church, for over 5 years now. I am a mentor to 2 awesome individuals, Aaron, and Jason. Both men are special needs people and I enjoy spending time with them. We do Bible studies, sing, crafts, go on outings. We share our personal lives with each other and they help me to be a better person and always bring a smile to my heart when I see them. Everyone at, at Friendship church is a blessing to me.

Timeline

Delivery Courier

HIGHPOINT DELIVERY
07.2024 - 08.2024

DRIVER/Courier Contractor

INTERCUBE FREIGHTS SYSTEMS Ltd.
11.2023 - 11.2023

DRIVER/Lead Receiver

DRL TRANSPORT
02.2022 - 03.2023

Driver, Warehouse Orders

WORLD WIDE SPECIALTY FOODS
06.2019 - 09.2019

GED -

CALIFORNIA DEPARTMENT OF EDUCATION
Joey Mitchell