Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Joey Lavigne

Bathurst,New Brunswick

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service Representative position. Experienced customer service professional with a passion for providing exceptional support and ensuring customer satisfaction!

Overview

5
5
years of professional experience

Work History

Beekeeper

Charlo Honey House
06.2023 - 09.2023
  • Increased honey production by implementing effective beekeeping practices and maintaining healthy hive environments.
  • Produced high-quality beeswax products by carefully harvesting, filtering, and molding raw wax from the hives.

Computer Repair

Home Business
02.2021 - 09.2022
  • Assisted with computer repair and upgrade orders for customers.
  • Enhanced system performance by conducting regular software and hardware updates.
  • Resolved technical issues for clients through remote support, increasing customer satisfaction.
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.

Customer Service Representative

Transcom Online
10.2018 - 08.2020
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

High School Diploma -

Bathurst High School
Bathurst, NB
06.2017

Skills

  • Data Collection
  • Call Management
  • Data Entry
  • Customer Service
  • Microsoft Office Suite
  • Computer Proficiency
  • Problem Resolution
  • Technical Problem Solving
  • Hardware and Software Installation
  • Technical Support

Languages

English
Native or Bilingual
French
Limited Working

References

Ryan Bruce Neil - Charlo Honey - Manager - 506-543-7340 - Ryaneil_1999@hotmail.com


Jon Fortune - Bathurst High School - Teacher - 506-252-8434 - Jfortune14@hotmail.com


Jack Aube - Keller Williams Realty - Realtor - 506-543-6263 - Jackaube642@gmail.com


Timeline

Beekeeper

Charlo Honey House
06.2023 - 09.2023

Computer Repair

Home Business
02.2021 - 09.2022

Customer Service Representative

Transcom Online
10.2018 - 08.2020

High School Diploma -

Bathurst High School

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Joey Lavigne