Joey Garcia
Santa Maria,CA
Summary
Dedicated and Hardworking Professional with Experience in Customer Service, Special Education Support, Caregiving, and Warehouse Operations
Overview
6
6
years of professional experience
Work History
Speds Aide
Blue Horizon Inc Via Workforce
01.2023 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Supported children's development by encouraging teamwork and understanding of others.
- Special Education Aide
- Paraprofessional-Special Education
- Teacher's Aide-Sped
IHSS Care Provider
IHSS In Home Support Services
09.2023 - 01.2025
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assist clients with daily living activities, including bathing, dressing, and grooming.
- Prepare and serve meals based on dietary needs and preferences.
- Provide mobility assistance, including transfers and walking support.
- Perform light housekeeping, such as laundry, dishes, and tidying living spaces.
- Assist with medication reminders and scheduling medical appointments.
- Provide companionship and emotional support to enhance well-being.
- Run errands, including grocery shopping and picking up prescriptions.
- Follow care plans and communicate with family members or caseworkers as needed.
Customer Service Representative
Boot Barn
04.2022 - 07.2022
- Responded to customer requests for products, services, and company information.
- Managed timely and effective replacement of damaged or missing products.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained new personnel regarding company operations, policies and services.
- Greet and assist customers in finding western and workwear products.
- Provide knowledgeable recommendations on boots, apparel, and accessories.
- Handle transactions, returns, and exchanges at the register.
- Maintain store cleanliness and restock merchandise as needed.
- Assist with inventory management and product organization.
- Deliver excellent customer service to create a positive shopping experience.
- Work as part of a team to meet sales goals and customer needs.
Package Handler
UPS
11.2021 - 04.2022
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Followed verbal and written instructions to properly move and ship products.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Load, unload, and sort packages in a fast-paced warehouse environment.
- Operate conveyor belts and other equipment to ensure efficient package movement.
- Lift and carry packages weighing up to 70 lbs while following safety protocols.
- Scan and label packages for accurate tracking and delivery.
- Maintain a clean and organized workspace.
- Work as part of a team to meet daily processing goals.
- Follow company policies and safety procedures to prevent workplace injuries.
Dishwasher
Casa Manana
06.2019 - 03.2021
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Wash and sanitize dishes, utensils, and kitchen equipment to maintain cleanliness.
- Assist with food prep, restocking, and kitchen organization as needed.
- Ensure dining areas remain clean by bussing tables and disposing of trash.
- Provide friendly customer service by assisting guests with inquiries or needs.
- Deliver orders, refill drinks, or support front-of-house staff as required.
- Follow health and safety guidelines to maintain a sanitary work environment.
Education
High School Diploma -
Delta High School
Santa Maria, CA06-2019
Skills
- Patient care & Assistance
- Customer Service
- Attention to detail
- Safety Compliance
- Behavioral Support
- Conflict Resolution
- Emotional support
- Meal preparation
- Personal hygiene support
- Medication organization
Timeline
IHSS Care Provider
IHSS In Home Support Services
09.2023 - 01.2025
Speds Aide
Blue Horizon Inc Via Workforce
01.2023 - Current
Customer Service Representative
Boot Barn
04.2022 - 07.2022
Package Handler
UPS
11.2021 - 04.2022
Dishwasher
Casa Manana
06.2019 - 03.2021
High School Diploma -
Delta High School
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