Summary
Overview
Work History
Education
Skills
Timeline
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Joey Ferreira

Fresno

Summary

Dynamic Operations Supervisor at American Ambulance with a proven track record in performance coaching and operational oversight. Expert in delivering high-quality patient care and mentoring EMTs, achieving exceptional satisfaction ratings. Skilled in conflict resolution and effective communication, driving team morale and operational improvements in high-pressure environments.

Overview

12
12
years of professional experience

Work History

Operations Supervisor/Paramedic Preceptor

American Ambulance
Fresno
05.2013 - Current
  • Current supervisor with operational oversight and leadership responsibilities, including field supervision, employee coaching, and performance support.
  • Provide mentorship and training to new EMTs and paramedic interns as a preceptor.
  • Maintain high quality patient care standards with over 1,000 patient contacts annually and consistent high satisfaction ratings in compassion, conduct, privacy and confidence.
  • Actively involved in operational improvements and team moral initiatives.

Paramedic Preceptor

Pistoresi Ambulance
Madera
03.2018 - 03.2025
  • Primary ALS provider in the county of Madera California.
  • Conducting long transports utilizing CCEMSA protocols and policies to treat the residents of Madera.
  • Precepting these skill to paramedic student interns on how to treat and maintain the best outcome with extended transport times.

Paramedic

American Ambulance Visalia
Visalia
03.2017 - 03.2018
  • Primary ALS provider in the county of Tulare California.
  • Providing 911 care to the residents of Visalia, all while working along side with Visalia Fire Dept ALS paramedics.
  • I learned how to work with other ALS providers as a team to provide the highest care to patients.

Education

Some College (No Degree) - Science of Registered Nursing, humanities, philosophy, sociology, fine arts

Fresno City College
Fresno, CA

Skills

  • Professionalism
  • Operational oversight
  • Performance coaching
  • Conflict resolution
  • Employee training
  • Effective communication
  • Leadership
  • Customer Service

Timeline

Paramedic Preceptor

Pistoresi Ambulance
03.2018 - 03.2025

Paramedic

American Ambulance Visalia
03.2017 - 03.2018

Operations Supervisor/Paramedic Preceptor

American Ambulance
05.2013 - Current

Some College (No Degree) - Science of Registered Nursing, humanities, philosophy, sociology, fine arts

Fresno City College

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Joey Ferreira