Joey runo
Timmins,ON
Summary
Versatile and results-oriented professional with a some background in heavy-duty diesel mechanics at Toromont Cat and leadership experience as a Department Manager at NoFrills. Excelled in customer service excellence and organized operations, significantly reducing expenditures. Skilled in customer interaction and prioritizing tasks, I consistently exceed employer expectations by focusing on impactful achievements.
Overview
16
16
years of professional experience
Work History
Heavy Duty Diesel Mechanic
Toromont Cat
09.2024 - Current
- Demonstrated versatility by servicing a diverse range of heavy-duty diesel equipment
- Collaborated with team members on complex repair projects, ensuring timely completion and optimal results.
Parts Counter Person
Toromont Cat
08.2018 - 09.2024
- Developed strong relationships with clientele through consistent follow-up calls
- Assisted customers with locating specific parts
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
Machine Operator
Png Logging
04.2017 - 07.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Department Manager
Norills
02.2009 - 04.2016
- Manage staff and assign duties
- Maintaining inventory levels
- Maximizing department sales
- Resolving customer complaints
- Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
Education
No Degree - Heavy Equipment Technician (Level 1 )
Northern College of Applied Arts And Technology
South Porcupine, None10-2013
Skills
- Customer Interaction
- Customer Service Excellence
- Organized
- Ability to Prioritize Tasks
- Effective Follow-Up
Languages
English
Native or Bilingual
Timeline
Heavy Duty Diesel Mechanic
Toromont Cat
09.2024 - Current
Parts Counter Person
Toromont Cat
08.2018 - 09.2024
Machine Operator
Png Logging
04.2017 - 07.2018
Department Manager
Norills
02.2009 - 04.2016
No Degree - Heavy Equipment Technician (Level 1 )
Northern College of Applied Arts And Technology
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