Joey Breau
Middle Sackville,NS
Summary
Proactive Terminal Manager with- 17 years of experience. Adept at planning long-term goals and day-to-day streamlining for organization. Successful at personal and worker safety with an exceptional eye for detail and commitment to efficiency.
Eager Terminal manager with extensive knowledge of logistics and training excellent employees. Adept at planning schedules and working on tight budgets without sacrificing quality of work. Successful at meeting long-term goals and daily streamlining.
Overview
18
18
years of professional experience
Work History
Terminal Manager
Armour Transportation Systems
08.2023 - Current
- Collaborated with 50-members team to create, modify and implement goals, procedures and policies.
- run fleet and cost controls.
- Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
- Organized records of vehicles, schedules and completed orders.
Operations Manager
Armour Transportation Systems
12.2020 - 08.2023
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Reduced financial inconsistencies and fleet cost controls.
- Managed all local and domestic fleets.
Dispatch Supervisor
Armour Transportation Systems
09.2017 - 12.2020
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Collaborated closely with other departments within the organization to optimize workflow processes across teams.
- Closely monitored dispatch board to triage and prioritize over 65 daily calls.
- Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
Dispatcher
Armour Transportation Systems
02.2012 - 09.2017
- Various dispatch positions.
- experience in pick up and delivery, truck load, domestic and container dispatch.
- Tracked and monitored vehicle performance and maintenance.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Dock Foreman
Armour Transportation Systems
07.2010 - 02.2012
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Performed pre-shift and post-shift inspections of dock equipment.
- Enhanced dock productivity by efficiently coordinating and allocating resources for daily operations.
- Managed 28 warehouse workers.
- Responsible for all cross dock operations.
Customer Service Representative
Armour Transportation Systems
04.2008 - 07.2010
- Tracked customer service cases and updated service software with customer information.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved accounting, service and delivery concerns.
- Recommended, selected and helped locate shipments.
- Assist with general tracing shipments.
Dock Worker
Armour Transportation Systems
01.2007 - 04.2008
- Utilized problem-solving skills to address issues that arose during the loading or unloading processes promptly.
- Operated equipment while observing standard safety procedures.
- Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
- Fostered a positive work atmosphere by maintaining open and respectful communication with colleagues, supervisors, and other stakeholders.
- Forklift experience (would need refresher)
Dispatcher
Atlantic Tiltload
07.2006 - 01.2007
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Contributed to public safety initiatives through active participation in community events and outreach programs.
- Managed 15 trucks Canada wide.
- Responsible for giving instant quotes.
- Managed all driver routes.
Education
High School Diploma -
Saint John High School
Saint John, NB06.1997
Skills
- Delegation
- Service Improvement Analysis
- Strong customer service skills
- Workforce Management
- Occupational health and safety
- Nominated for dispatcher of year in 2015 by APTA
- HR 101 supervisory certificate
Accomplishments
- Supervised team of 200 staff members.
- Supervised all terminal departments.
- Bilingual certificate in 1997.
- Nominated for dispatcher of year by the APTA in 2015.
- Nova Scotia health and safety.
- HR 101 certificate.
Languages
English
Professional Working
French
Professional Working
cars, sports, active lifestyle
always had interests in cars, mechanically inclined (basics).
like all sports and being outdoors.
very active and healthy lifestyle. Enjoy all forms of exercise and healthy living.
Timeline
Terminal Manager
Armour Transportation Systems
08.2023 - Current
Operations Manager
Armour Transportation Systems
12.2020 - 08.2023
Dispatch Supervisor
Armour Transportation Systems
09.2017 - 12.2020
Dispatcher
Armour Transportation Systems
02.2012 - 09.2017
Dock Foreman
Armour Transportation Systems
07.2010 - 02.2012
Customer Service Representative
Armour Transportation Systems
04.2008 - 07.2010
Dock Worker
Armour Transportation Systems
01.2007 - 04.2008
Dispatcher
Atlantic Tiltload
07.2006 - 01.2007
High School Diploma -
Saint John High School
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