JOEVERA IHEDIOHANMA
Toronto,ON
Summary
Committed and hardworking Sales Associate/Cashier with over 2+ years of experience processing transactions, assisting customers and working in teams effectively. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Proven track record of building lasting customer relationships and organizing successful events that enhance community engagement. Understands and is passionate about delivering exceptional service and effectively boosting add-on sales through good interpersonal communication skills and staying current with trends in fashion, technology, and cultural diversity. Dependable and adaptable with resourceful nature and conscientious approach. Seeking to leverage and develop expertise in effective communication skills and adaptability in a dynamic retail environment that values innovation and integrity.
Overview
2
2
years of professional experience
Work History
Sales Associate/Cashier
Bronte College Court food committee
08.2021 - 09.2023
- Facilitated efficient POS transactions, ensuring accurate processing of customer purchases and providing guidance on self-checkout procedures
- Acted as a liaison between students and staff, addressing diverse meal suggestions to enhance the dining experience and foster inclusion
- Planned and executed multicultural food fairs, showcasing global cuisines and driving high engagement and satisfaction
- Developed and maintained positive relationships with students and staff, enhancing loyalty and trust through effective communication and service
- Organized shipments and inventory, ensuring timely replenishment and product availability
- Resolved customer concerns promptly and with empathy, ensuring a positive resolution and maintaining high service standards
- Demonstrated adaptability and resilience in a fast-paced environment, balancing multiple priorities while meeting deadlines
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
Education
Bachelor of Science - Nursing
York University
Toronto, ON04-2027
High School Diploma -
Bronte College
Mississauga, ON08-2023
Skills
- POS Systems & Transactions
- Customer Relationship Management
- Conflict Resolution & Problem Solving
- Customer Service Excellence
- Time Management & Multi-tasking
- Strong Team Collaboration & Leadership Skills
- Fashion & Cultural Awareness
- Excellent Communication Skills
- Event Planning & Merchandising
- Highly Organized & Deadline-Oriented
- First Aid Training
Languages
English
Native or Bilingual
French
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate/Cashier
Bronte College Court food committee
08.2021 - 09.2023
Bachelor of Science - Nursing
York University
High School Diploma -
Bronte College
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