Summary
Work History
Education
Skills
Timeline
Generic

JOEL SAJU THOMAS

Mississauga,ON

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Work History

Guest Service Cashier

CN TOWER
  • Liaised between service manager and service team by greeting customers and answering calls to promote smooth transition of service functions.
  • Handled customer complaints promptly with genuine concern and according to company guidelines to maintain organizational safety, welfare and integrity.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.

CASHIER/CREW MEMBER

FIVE GUYS, BURGERS & FRIES
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Cleaned and organized condiment and beverage stations to maintain tidiness.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.

Cashier/Store Associate

Al Ain Supermarket
  • Handled merchandising and restocking needs for multiple checkout lanes
  • Collected customer feedback and made process changes to exceed customer satisfaction goals
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Education

High School - Commerce

St. Mary's Catholic High School
Fujairah, United Arab Emirates
05.2021

Diploma - Law

Humber College Institute of Technology & Advanced
05.2024

Skills

  • Document Review
  • Data Acquisition
  • Customer Service
  • Documentation Editing
  • Speed Typing (40WPM)
  • Efficient Data Entry
  • Advanced knowledge of MS Office
  • Management and Organizational Skills
  • Efficient and effective communication skills
  • Excellent writing skills

Timeline

Guest Service Cashier

CN TOWER

CASHIER/CREW MEMBER

FIVE GUYS, BURGERS & FRIES

Cashier/Store Associate

Al Ain Supermarket

High School - Commerce

St. Mary's Catholic High School

Diploma - Law

Humber College Institute of Technology & Advanced

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JOEL SAJU THOMAS