Joelle Dufour
Ingersoll,ON
Work History
Warehouse Worker
Lineage Logistics - Cold
08.2022 - 01.2025
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Getting orders from the freezer, once trucks show up.
CSR
Lineage Logistics - Cold
08.2022 - 01.2025
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
Timeline
Warehouse Worker - Lineage Logistics - Cold
08.2022 - 01.2025
CSR - Lineage Logistics - Cold
08.2022 - 01.2025
Overview
2
2
years of professional experience
20
20
I've worked off and on for 20+ years.
30
30
I have MS (multiple sclerosis) and a bad left foot.