Work History
Timeline
Overview
Joelle Dufour

Joelle Dufour

Ingersoll,ON

Work History

Warehouse Worker

Lineage Logistics - Cold
08.2022 - 01.2025
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Getting orders from the freezer, once trucks show up.

CSR

Lineage Logistics - Cold
08.2022 - 01.2025
  • Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
  • Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.

Timeline

Warehouse Worker - Lineage Logistics - Cold
08.2022 - 01.2025
CSR - Lineage Logistics - Cold
08.2022 - 01.2025

Overview

2
2
years of professional experience
20
20

I've worked off and on for 20+ years.

30
30

I have MS (multiple sclerosis) and a bad left foot.

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Joelle Dufour