Joelie Mackesy
San Diego,CA
Summary
A highly motivated and adaptable professional with a proven track record in higher education admissions and fundraising, seeking to transition into a part time role that aligns with skills in process improvement, data integrity, and student support.
Overview
7
7
years of professional experience
Work History
Development Manager
University Of San Diego, Knauss School of Business
07.2024 - Current
- Leads donor cultivation strategies for alumni, parents, and friends of KSB, contributing to campus-wide fundraising and engagement goals
- Collaborates with the Office of Annual Giving to implement annual giving campaigns, including direct mail, social media outreach, and telefunding initiatives
- Utilizes Affinaquest CRM to track donor engagement, manage prospect data, and support personalized fundraising efforts
- Provides executive-level operational and strategic support to the director across internal and external programs and events
- Reviews and refines fundraising proposals; manages timely coordination of donor gift acknowledgments and stewardship
- Represents KSB at on-and off-campus events, conferences, and constituent gatherings to strengthen stakeholder relations and visibility
Associate Director of Admissions
Alliant International University
10.2023 - 06.2024
- Oversaw admissions operations at six regional campuses across the state of California
- Directly managed eight Admissions Counselors ensuring enrollment goals were consistently met and exceeded
- Collaborated weekly with Vice President of Admissions, Vice President of Marketing, Vice President of Business Development, and Chief Executive Officer, to ensure enrollment strategy was correctly implemented
- Facilitated meetings with university faculty to provide seamless channels of interoffice communication, feedback, and milestone achievement
- Assisted in the development and implementation of the admissions office's recruitment and marketing plan with the goal of promoting the university and increasing overall enrollments
- Coached and mentored staff members on best practices for sales and recruitment in support of enrollment growth
- Managed day to day activity and conversion rates of staff members
- Assisted in providing administrative support, counseling, and customer service to prospective students through phone, email, and text communication
- Utilized data and reports to create enrollment forecasts for future start terms
Enrollment Team Lead
Point Loma Nazarene University
06.2021 - 10.2023
- Provided managerial supervision to three Graduate Enrollment Counselors while maintaining a full roster of applicants for assigned graduate programs
- Monitored team performance and individual metrics to assure ongoing alignment with team goals and staff KPIs
- Scheduled and conducted weekly new student review meetings and provided forecast updates to the Director of Recruitment and Admissions
- Managed recruitment event details in collaboration with the Event Manager
- Served on task forces as needed for process improvement, training needs, and university policies and procedures
- Identified areas of improvement for optimal success of the enrollment department and university
- Actively participated as a member of the Vice Provost's Extended Leadership Team.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Graduate Enrollment Counselor
Point Loma Nazarene University
10.2019 - 06.2021
- Actively recruited students for university graduate programs within the health sciences discipline through timely follow up with prospective students, from initial inquiry to the first day of class
- Developed strong relationships with potential students, resulting in increased referrals and enrollments.
- Met and exceeded weekly call and talk time expectations
- Met with prospective students for in-person tours of university regional centers
- Marketed graduate programs through engaging recruitment events, presentations, loom video recordings, and graduate fairs
- Participated in the training of colleagues on programmatic information and best practices
- Utilized Salesforce and reports to manage student applications and inquiry files and maintain timely communication streams with students at all times.
- Engaged in continuous professional development to stay current on industry trends and best practices in higher education recruitment.
Teaching Assistant
Boise State University
08.2018 - 05.2019
- Efficiently facilitated large student groups enrolled in introductory psychology courses under the guidance of the course professor
- Graded assignments and responded to student emails quickly and effectively
- Counseled students toward academic success through assistance with difficult course material
- Served as a liaison between the students and their professor to maintain time-critical communication.
Education
Bachelor of Science - Psychology
Boise State University
Boise, Idaho05.2019
Associate of Arts - Social And Behavioral Science
Chaffey College
Rancho Cucamonga, CA12.2017
Skills
- Admissions Expertise
- Customer Service
- Recruitment Knowledge
- Relationship Development
- Personnel Management
- Conflict Resolution
- Counseling
- Data Analysis
- Team Collaboration
Timeline
Development Manager
University Of San Diego, Knauss School of Business
07.2024 - Current
Associate Director of Admissions
Alliant International University
10.2023 - 06.2024
Enrollment Team Lead
Point Loma Nazarene University
06.2021 - 10.2023
Graduate Enrollment Counselor
Point Loma Nazarene University
10.2019 - 06.2021
Teaching Assistant
Boise State University
08.2018 - 05.2019
Bachelor of Science - Psychology
Boise State University
Associate of Arts - Social And Behavioral Science
Chaffey College
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