Joel C. Johnson
Los Angeles
Summary
With nearly 30 years of commercial property management experience, I bring proven skills. Which include but are not limited to: lease administration, fostering tenant relations and enhancing satisfaction through strategic problem-solving and effective communication. My expertise in asset management and renovations has significantly contributed to operational excellence, demonstrating a keen ability to translate complex information and resolve disputes promptly.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Commercial Property Manager
Nasch/Greenbrier Properties
03.2021 - Current
- Oversee lease agreements from inception to termination, ensuring compliance while protecting the interests of both landlords and tenants.
- Manage property renovations, ensuring timely completion and minimal disruption to tenants.
- Coordinate with legal counsel to resolve tenant disputes.
- Communicate with clients and tenants while offering strategic solutions to remedy problems.
- Translate complex information for clients' understanding.
- Enhance tenant satisfaction by addressing concerns and resolving disputes promptly.
Director of Leasing & Property Management
Moss Group
01.2013 - 06.2019
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
- Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
- Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
Senior Commercial Property Manager
Moss Group
01.2003 - 12.2012
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Managed property renovations, ensuring timely completion and minimal disruption to tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Reviewed aged receivables, followed up on premium payment collection and assisted accounting department with account reconciliations.
Commercial Property Manager
Moss Group
01.1997 - 12.2002
- Communicated with clients and tenants while offering strategic solutions to remedy problems.
- Enhanced tenant satisfaction by addressing concerns and resolving disputes promptly.
- Managed property renovations, ensuring timely completion and minimal disruption to tenants.
- Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
Assistant Commercial Property Manager
MOSS GROUP
10.1994 - 12.1997
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Attended staff meetings and took extensive notes to share with property manager.
Education
General Studies
Eastern Florida State College
Cocoa, FLTheatre Arts & English Studies
Rollins College
Winter Park, FLGeneral Studies
Pierce College
Woodland Hills, CASkills
- YARDI
- Space planning
- Lease administration
- Asset management
- Excellent communication
- Critical thinking
- Tenant relations
Certification
DRE 02133844
Timeline
Senior Commercial Property Manager
Nasch/Greenbrier Properties
03.2021 - Current
Director of Leasing & Property Management
Moss Group
01.2013 - 06.2019
Senior Commercial Property Manager
Moss Group
01.2003 - 12.2012
Commercial Property Manager
Moss Group
01.1997 - 12.2002
Assistant Commercial Property Manager
MOSS GROUP
10.1994 - 12.1997
General Studies
Eastern Florida State College
Theatre Arts & English Studies
Rollins College
General Studies
Pierce College
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