Summary
Overview
Work History
Education
Skills
Nissan N.V.H
Languages
Accomplishments
Work Availability
Work Preference
Quote
Timeline
SoftwareEngineer
Joel Webster

Joel Webster

Fontana,CA

Summary

Results-driven automotive technician with over 15 years of experience in diagnostics, quality control, and team leadership. Proven ability to enhance operational efficiency, boost customer satisfaction, and drive business growth. Known for expertise in advanced automotive systems and a strong commitment to teamwork and community. We can't always get there on our own, but we sure can get there together, if we try.

Overview

16
16
years of professional experience

Work History

Level 3 Technician

Rivian Auto
12.2023 - 12.2024
  • Repeatedly and successfully met end of quarter push to repair upwards of 55 vehicles in time for their scheduled deliveries
  • Trained and managed onboarding technicians who have met and exceeded expectations
  • Performed diagnostics to identify and repair issues
  • Kept detailed records of repairs, maintenance, and installations
  • Inspected materials to find defects and wear in vehicle components
  • Delivered projects on time, achieving high customer satisfaction
  • Conducted quality checks on automotive systems
  • Resolved hardware, software, and network issues
  • Connected components using soldering and welding skills
  • Installed and serviced HVAC systems for optimal operation

Store Manager

Nite Grind Transmissions
06.2009 - 03.2023
  • Trained in interpreting blueprints, schematics, wiring diagrams, and vehicle manuals
  • Resolved technical problems with effective troubleshooting
  • Boosted annual sales from $55,000 to $150,000 (2020-2022)
  • Collaborated with industry leaders to enhance brand visibility
  • Created and executed successful marketing campaigns
  • Streamlined logistics, reducing overhead by 30% through vendor negotiations
  • Achieved high customer satisfaction with timely project completion

Education

Automotive technology - Automotive Engineering

Universal Technical Institute
Rancho Cucamonga, California
03.2005

Bachelor of Arts (B.A.) - Business Information Systems

Devry University
Pomona, CA

Skills

  • Safety and Compliance
  • Blueprint Reading
  • Attention to detail
  • Advanced troubleshooting
  • Analytical thinking
  • Staff training
  • Preventive Maintenance
  • Testing and Diagnosis
  • Product Merchandising
  • Quality Control
  • Hardware installation
  • Software deployment

Nissan N.V.H

Nissan Exclusive Dealership training - it focused on noise, vibrations, and harmonics. The formula would take speed, vibration and frequency to determine the location to approximate the source.

Languages

Spanish
Limited Working

Accomplishments

  • Supervised team of Six staff members.
  • Collaborated with team in the development of software fix.
  • Documented and resolved PDI issues which led to Factory EOL changes.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceHealthcare benefitsStock Options / Equity / Profit SharingCompany Culture

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Level 3 Technician

Rivian Auto
12.2023 - 12.2024

Store Manager

Nite Grind Transmissions
06.2009 - 03.2023

Automotive technology - Automotive Engineering

Universal Technical Institute

Bachelor of Arts (B.A.) - Business Information Systems

Devry University

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Joel Webster