Joel Schluter
Vancouver,Canada
Overview
24
24
years of professional experience
1
1
Certification
Work History
Account Executive / CISO
Virtis-US LLC
10.2020 - Current
- Evaluate and grow the portfolio of leading class Cyber Security products and services
- Deliver presentations and proposals to new and existing clients on best in class security services and products
- Meet with vendors and clients on new initiatives and partnerships to grow the business capabilities
- Provide company strategies for new technology and cyber intelligence offerings
- Contract generation and review for new clients and existing contract renewals
- Provide technical guidance on incident management and threat intelligence gathering
- Customer presentations and escalation point for technical issues
- Client risk assessments for managed and unmanaged assets
- Review penetration testing results and create remediation plans based on priority of vulnerabilities
- Technical understanding of network and firewall, DAST scanning with Tenable, Rapid7 and others along with passive scanning through SecurityScorecard, RiskRecon and Bitsight
- Working knowledge of threat intelligence with Dark Trace and ExtraHop
- Work closely with Devops and Secops management and teams for ongoing Dev strategies and risk remediation
- Customer and C-level presentations on proposals and product presentations
- Design and deploy next gen cloud native WAF technologies such as, F5, Reblaze, Baffin Bay, Cloudflare, Imperva
- Create customer proposals and presentations
- Provide product enhancement requests based on client feedback as a super user to various WAF vendors
- GRC lead for numerous Enterprise clients
Account Executive / Sales Engineer
Rubrik
09.2018 - 10.2020
- Launch Rubrik into New Zealand and Pacific Islands as a new territory to Rubrik
- Provide full sales cycle from demo’s to proposals and design efforts to secure deals
- Provide technical sales support to assist in closing deals
- Carried out both sales and technical sales engineer services as a new region
- Work with cloud vendor, AWS, GCP and Azure to provide cloud data protection across enterprise clients including hybrid deployments
- Carry out full deployments of new infrastructure to all new clients in the region
- Provided escalation support of onsite engineering requirements
- Provide full forecasting and in Sales Force
- Work with the marketing team to coordinate client events and feedback on marketing materials
VP Business Development
Redshield Security
09.2017 - 09.2018
- Company Overview: We offer the best tools along with people and process to deliver world class Web Application Protection
- Technical Risk Discovery & Management - Weekly scanning of web assets including PCI ASV if required
- Web Application Baseline Shielding - Provides attack traffic visibility, DDoS protection and market leading generic threat mitigation
- Advanced Shielding - Developers modify and augment the applications security logic to remediate any specific code vulnerabilities
- Continuous Monitoring and Development - A team of analysts, engineers and pen testers is available to stay ahead of an exploiters always ready to respond when you need them the most
- We offer the best tools along with people and process to deliver world class Web Application Protection
Senior Technology Architect – Infrastructure
Westpac Bank New Zealand
05.2012 - 09.2017
- Overall responsibility for the architecture and design for the new data center build (Private Cloud) and relocation project (datacentre migration) under the Enterprise Datacenter Project for Westpac with a primary focus on virtualization, storage and DC design
- Planning and creation of migration plans for DC relocation
- Sizing and capacity planning for new DC infrastructure to facilitate migration
- Manage the IBM, Gen-i and ViFX deliverables in the Infrastructure space for the DC migration and new environments across a large programme of work for Phoenix and Enterprise Data Center
- Design the use of the new FCoE capability to the new server infrastructure
- Ensuring the IBM and ViFX provided designs are fit for purpose for the Bank
- Ensuring what is delivered by IBM and ViFX to the Bank is in line with design
- Based on IBM server hardware (HX5 Blades) delivered as a service by IBM
- Storage infrastructure based on a mix of XiV with ProtecTIER and TSM for the backup solution
- Remove obstacles to ensure success of delivery by IBM and ViFX for contracted deliverables
- Raised floor tools for DC management
- Presentations to key stakeholders
- New DC design and planning
- Planning of placement of virtual machines in to the banks private cloud
- Determine the required firewall rules between the different zones of trust for multi-tiered applications
- Determine physical server candidates for virtualization to the Westpac Private cloud
- Blueprinting the applications identified as candidates for virtualization
- DR planning and defining the recovery plans for applications and their dependencies
- Design of a new Oracle VMware cluster for Anti Money Laundering
- Infrastructure design for mobility project consisting of Citrix NetScaller’s and AppControllers
- Assessment of new products and technologies to fit with the banks requirements
- Design a new RBAC model for access and delegated permissions to business units
- Troubleshoot performance issues on infrastructure from ESX hosts, guests, network and storage
Senior Consultant and Engagement Manager
VMware New Zealand
01.2011 - 05.2012
- Lead architect for New Zealand Defense Force delivering a new private cloud solution between Wellington and the Devonport Navy Base for projects classed as Secret and below
- Based on HP server hardware and EMC storage arrays
- Application dependency mappings for New Zealand Defense Force
- Presentation of solutions to vendors and key stake holders across the business
- Manage a small team of VMware consultants for delivery as required
- Client presentations to secure new business
- HLD and Detailed design for new private cloud platform under a new VMware ELA covering: vSphere 5, SRM (Site recovery manager), vShield Edge, vShield App, vCloud Director, vADM, vCenter Operations Manager, vCenter Configuration Manager (for DISA-STIG security compliance enforcement)
- Build of new design on HP rackmount servers and EMC storage using nexus switching with FCoE
- Design new role based access control and GPO's for access to platforms
Infrastructure Architect – Virtualisation & Storage
Air New Zealand Limited
05.2010 - 01.2011
- Overall responsibility for the architecture and design for the new data centre relocation project for Air New Zealand with a primary focus on virtualization, storage and DC design
- Manage the IBM and Gen-i deliverables in the Infrastructure space for the DC migration and new environments across a large programme of work
- Delivering the new FCoE capability to the new server infrastructure as part of the new DC readiness
- Ensuring the IBM and Gen-i provided designs were fit for purpose for the Airline
- Ensuring what was delivered by IBM and Gen-i to the Airline is in line with design
- Based on IBM server hardware (HX5 Blades) delivered as a service by IBM
- Storage infrastructure based on a mix of XiV and n-Series gateways with Protectier and TSM backup solution
Principal Consultant – DataCentre Solutions
Dimension Data NZ Ltd
05.2009 - 05.2010
- Principal consultant nationally for Cisco’s Unified Computing solution, Virtualisation, Storage and Data Centre Design
- Provide infrastructure high level and detailed designs for key accounts
- Assist with response to RFP involving these key areas
- Responsible for overall delivery of x86, storage and virtualisation projects
- Assist sales with discovery of new opportunities and assist with removing the technical obstacles to the sale
- Define training requirements for UCS and Virtualisation capability for building private cloud computing solutions
- Provide technical information and development of internal intranet portal
- Build on the capability of Datacraft in this greenfields area for New Zealand
- Leverage off the capabilities of Dimension Data globally where required
- Attain the required Vendor partnership levels by meeting the accreditation and certification requirements for Datacraft NZ
- Carry out storage and backup and virtual assessments at client sites
- Carry out VMware healthchecks and virtual assessments on client sites
- Forecasting for yearly budgeting
Technical Presales Consultant (Contract)
Fujitsu New Zealand Ltd
10.2007 - 05.2009
- Principal presales consultant to Fujitsu’s largest NZ customers based in Wellington being Transpower and The Ministry of Economic Development
- Prepare SoW’s for any project or potential opportunities at the above 2 clients as well as any other clients as they arise
- Provide technical input to the solution design
- Provide end to end pricing from Hardware to Design and Implementation resources
- Create relevant Business Cases for opportunities discovered through regular meetings with the customers Project Management teams
- Develop new solution offerings
- Create revenue-generating programs of work
- Demonstrate strong customer facing relationship-building skills
- Serve as the technical focal point for the customer and the engagement with the technical design teams
- Review detailed and high-level designs before release to customers
Service & Capability Development Manager
Gen-I – Network Delivered Services
10.2007 - 10.2008
- To lead the design, build, test and migrate to operational areas, of new Network Delivered Services and capability improvements that meet the requirements determined by Gen-i’s customers
- Owning the technical service development process within the Service-to-Market Framework
- Direct reports – 23
- Financial P&L (Opex & Capex) $250000 per month
- Monitor the Sales pipeline and forecast future sales opportunities to manage capacity of all NDS Services and capabilities
- Develop resource management forecast model to ensure resources are available to meet development timeframes
- Take a lead in productising repeatable solutions across the business
- Support the long term strategy and business plan for Network Delivered Services through understanding technology capabilities and developments by maintaining close relationships with innovators, major suppliers and other Business lines/Service lines
Design Principal
Gen-I – Network Delivered Services
11.2003 - 10.2007
- To deliver complex infrastructure build and implementation
- Custom complex hosting instances including systems integration activities
- Develop and set configuration build standards, processes, templates and documentation for infrastructure solutions
- Assume responsibility for the implementation of all hardware going into the Hosted Services Platform
- Manage the technical relationship and negotiations with key vendors
- Interface between Architects, Solution Design Implementation, Operation and Project Managers to ensure delivery
- Working with the Solution Design Team and TAS lines of business to provide inputs into sales bids and RFP responses
- Build up a new technical team capable of delivery complex hosting solution across multiple platforms
- Create a new test platform and hosted services on VMWare ESX Server
- Design work for VMWare ESX on local and SAN storage
- Migration of VM images from GSX to ESX Server
- Manage the build and network delivery of 2 expanding data centers
- Ownership of detailed design and implementation of Infrastructure Solutions, aligned with project and business requirements
- Setup and maintenance of CLARiiON CX500 for shared services platform
- Consultancy with Service Line Managers and end customers for requirements/design concepts
- Setup of management systems (Nagios, MOM, Smarts, HPSIM) for hosted services
- Responsible for software and hardware pricing/procurement and vendor contract negotiations
- Own the detailed design phase for all projects in the service delivery platform
- Vendor product comparisons and evaluation for implementation of latest enterprise hardware and software solutions
Team Leader – Design/Build Team
Gen-I – Network Delivered Services
06.2005 - 04.2006
- To deliver complex infrastructure build and implementation and provide 3rd and 4th level support
- Custom complex hosting instances including systems integration activities
- Develop and set configuration build standards, processes, templates and documentation for infrastructure solutions
- Assume responsibility for the implementation of all hardware going into the Hosted Delivery Platform
- Manage the technical relationship and negotiations with key vendors
- Interface between Architects, Solution Design Implementation, Operation and Project Managers to ensure delivery
- Working with the Solution Design Team and TAS lines of business to provide inputs into sales bids and RFP responses
- Build up a new technical team capable of delivery complex hosting solution across multiple platforms
- Create a new test platform and hosted services on VMWare ESX Server
- Design work for VMWare ESX on local and SAN storage
- Manage the build and network delivery of 2 expanding data centers
- Ownership of detailed design and implementation of Infrastructure Solutions, aligned with project and business requirements
Technical Operations Manager
Gen-I – Network Delivered Services
06.2005 - 04.2006
- Overall responsibility for all technical services and operations for a team of 14 administrators with split responsibilities managing 320 servers on multiple platforms across multiple worldwide domains
- Managing SLA’s between Gen-i and Air NZ
- Attend and participate in Problem Management meetings
- Attend and participate in Change Management meetings
- Escalation point to the Server Team after hours for major incidents in line with escalation processes
- Revise and create new process documentation
- Hiring of new permanent and contract staff
- Handling HR issues and remuneration of staff
- Coordinate with all outside contractors, suppliers and hire companies to ensure they provide the best possible services for Air New Zealand
- Maintain an overview of staff scheduling
- Maintain well being, efficiency and general morale of the technical team
- Ensure proper training in areas such as manual handling, and safe working practices throughout the technical team
- Liaise with all contractors, suppliers and services relating to the technical operation
- Review project documentation prior to being promoted to production
Server Security Specialist / Citrix
Gen-I – Network Delivered Services
06.2005 - 04.2006
- Ensure all 320 Servers in the Air NZ infrastructure are up to date with the latest Anti Virus defs
- Maintain 8 servers running a mixture of NT4, W2K and Win 2003 Server
- Including Exchange 5.5
- Backup support for Citrix Metaframe 1.8 and XP farms
- Ensure that all critical hotfix and security patches have been installed on all servers
- Maintain server security across 18 domains worldwide
- Research missing patches and apply where necessary
- Implementation of new security policies
- Regularly audit current security policies
- Point of reference for security privileges to Active Directory objects
- Monitor security and access of external companies leasing network space on the Air NZ network
- Liaise with IBM to improve firewall security
- Monitor Virus activity across the network particularly on Internet facing servers
- Regularly scan and clean infected workstations and servers (total of approx
- 10,000 devices)
- Test new security hardware devices
- Responsible for approving updates in SUS for XP clients
- SMS2003 Implementation and software / patch deployment to Air NZ regional sites
- Migration project work for NT to 2003 Active Directory domain
- Migrating Exchange 5.5 accounts to Exchange 2003
Network Engineer
Southern Cross Healthcare
09.2001 - 11.2003
- Network & desktop support contractor for IT Team
- Duties and responsibilities are to resolve hardware / software problems
- NT4 & MS Exchange environment
- Windows XP & NT4 workstations
- Maintain McAfee AV with ePolicy Orchestrator
- Testing and application of security patches for servers and workstations
- Design and build new workstations and servers
- Citrix Administration of a Metaframe 1.8 farm with a client base of 800 users
- Create ghost images for restores and builds of new machines
Systems Analyst (Contract)
Air New Zealand
11.2000 - 09.2001
- Desktop support contractor for IT Team
- Duties and responsibilities were to resolve Software problems for Air New Zealand and Ansett Clients
- MS Exchange environment
- Windows NT4 workstations
- Provide user training
Skills
- General Data Protection Regulation (GDPR)
- Project Management Software
- Product Strategy
- Product Management
- Architecture
- Competitive Analysis
- Architectural Modeling
- Identity and Access Management (IAM)
- Technical Documentation
- Web Application Firewalls
- Information Security
- Timelines
- Federal Regulations
- Presentations
- Product Demonstration
- Incident Management
- Problem Solving
- Communication
- IT Solutions
- Implementation Plans
- Technical Presentations
Certification
- MCP (Windows 2000)
- MCP (Server 2000)
- VCP (VMWare Certified Professional)
- VMware Capacity Planner Certified
- Secret Vetting (for NZDF, GCSB and Government)
- Certified Nimble Storage Architect
Hobbies and Interests
- Golf
- Body building and Powerlifting
- Professional Arm Wrestling
References
Available on request.
Personal Information
- Date of Birth: 10/26/71
- Nationality: Canadian and New Zealand Citizenship
Timeline
Account Executive / CISO
Virtis-US LLC
10.2020 - Current
Account Executive / Sales Engineer
Rubrik
09.2018 - 10.2020
VP Business Development
Redshield Security
09.2017 - 09.2018
Senior Technology Architect – Infrastructure
Westpac Bank New Zealand
05.2012 - 09.2017
Senior Consultant and Engagement Manager
VMware New Zealand
01.2011 - 05.2012
Infrastructure Architect – Virtualisation & Storage
Air New Zealand Limited
05.2010 - 01.2011
Principal Consultant – DataCentre Solutions
Dimension Data NZ Ltd
05.2009 - 05.2010
Technical Presales Consultant (Contract)
Fujitsu New Zealand Ltd
10.2007 - 05.2009
Service & Capability Development Manager
Gen-I – Network Delivered Services
10.2007 - 10.2008
Team Leader – Design/Build Team
Gen-I – Network Delivered Services
06.2005 - 04.2006
Technical Operations Manager
Gen-I – Network Delivered Services
06.2005 - 04.2006
Server Security Specialist / Citrix
Gen-I – Network Delivered Services
06.2005 - 04.2006
Design Principal
Gen-I – Network Delivered Services
11.2003 - 10.2007
Network Engineer
Southern Cross Healthcare
09.2001 - 11.2003
Systems Analyst (Contract)
Air New Zealand
11.2000 - 09.2001
- MCP (Windows 2000)
- MCP (Server 2000)
- VCP (VMWare Certified Professional)
- VMware Capacity Planner Certified
- Secret Vetting (for NZDF, GCSB and Government)
- Certified Nimble Storage Architect
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