Joel Popo
Chula Vista
Summary
Dedicated food and beverage attendant with strong customer service skills. Proven ability to maintain cleanliness and organization in fast-paced environments while ensuring guest satisfaction.
Overview
2
2
years of professional experience
Work History
Food and Beverage Attendant
Sea World
Chula Vista
2023.07 - 2025.08
- Maintained cleanliness and organization of food service areas during peak hours.
- Served food and beverages to guests at various locations throughout the park.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Cleaned spills immediately using appropriate methods per company policy.
- Inspected dishes for cleanliness before serving them to customers.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
- Trained new staff on restaurant protocols, customer service, and safety procedures.
- Assisted in menu planning and pricing based on customer feedback and sales trends.
- Operated kitchen equipment safely, including coffee machines and dishwashers.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
Crew Member/Crew Trainer
McDonald's
Chula Vista
2023.10 - 2024.11
- Prepared food items according to standardized recipes and procedures.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted in training new crew members on operational procedures and safety protocols.
- Handled cash register transactions accurately while ensuring customer satisfaction.
- Served food quickly for positive guest experiences.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
Education
High School Diploma -
Otay Ranch Senior Highschool
Chula Vista, CA2025-06
Skills
- Customer service
- Food safety
- Cash handling
- Team training
- Inventory management
- Time management
- Guest services
- Sanitizing
- Employee training
- Espresso machine operation
- Coffee expertise
- Team collaboration
Affiliations
- Currently Enrolling In Community College
- Learning Big Ticket Closing
Timeline
Crew Member/Crew Trainer
McDonald's
2023.10 - 2024.11
Food and Beverage Attendant
Sea World
2023.07 - 2025.08
High School Diploma -
Otay Ranch Senior Highschool