Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joel Momanyi

Doha

Summary

Dynamic Tire Technician with proven expertise at Tire & Auto Service, excelling in tire installation and balancing. Enhanced customer satisfaction through exceptional service and effective problem resolution. Demonstrated strong leadership and teamwork skills, driving operational efficiency and maintaining safety standards. Committed to delivering high-quality results in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Mechanic

Employees
03.2024 - Current
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.

Tire Technician

Employees
11.2022 - 12.2023
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Improved customer satisfaction by providing timely and accurate tire services.
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Serviced customer vehicles quickly and accurately to meet daily appointment schedules.
  • Enhanced safety standards by conducting thorough inspections of tires and related components.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Inflated tires to prescribed PSI per load requirements to optimize tire safety.
  • Repaired tires to avoid costly replacements by patching, plugging and replacing valves.
  • Disposed of old tires correctly, meeting safety and environmental requirements.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.
  • Maintained and managed tire and hardware inventory with regular stock assessments.
  • Delivered outstanding service, addressing client concerns promptly and professionally.
  • Increased efficiency with meticulous organization of tools and equipment in the workspace.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.
  • Inspected and maintained equipment to limit operational disruptions.
  • Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
  • Facilitated strong communication among team members, fostering a positive work environment that encouraged collaboration.
  • Road-tested vehicles to assess tire performance and identify additional issues.
  • Checked, installed and repaired rotors, pads, and drums.
  • Replaced inner tubes and repaired side walls when warranted.
  • Performed regular inspections of tire inventory and ordered new tires to maintain stock level.
  • Maintained inventory accuracy, conducting regular stock checks and ordering supplies as needed.
  • Enhanced vehicle performance with precise wheel alignments.
  • Facilitated positive work atmosphere, encouraging teamwork and open communication.
  • Improved team efficiency, conducting thorough inspections to identify tire wear and damage.
  • Enhanced workshop organization, effectively managing tools and equipment.
  • Increased service capacity, efficiently managing multiple service bays simultaneously.
  • Reduced wait times for customers, streamlining tire rotation process.
  • Collaborated with team members to streamline workflow and increase productivity.
  • Streamlined tire balancing process for improved vehicle stability.
  • Strengthened customer loyalty, resolving complaints and issues with empathy and professionalism.

Assistant Manager

Tire & Auto Service
03.2020 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.

Education

High School Diploma -

Bishop Mogendi

Skills

  • Tire installation
  • Tire mounting
  • Tire balancing
  • Wheel balancing
  • Punctuality
  • Facility cleaning
  • Safety procedures
  • Time tracking
  • Machinery operation
  • Maintenance management
  • Brake repairs
  • Alignment adjustment

Languages

English
Elementary

Timeline

Mechanic

Employees
03.2024 - Current

Tire Technician

Employees
11.2022 - 12.2023

Assistant Manager

Tire & Auto Service
03.2020 - 08.2022

High School Diploma -

Bishop Mogendi

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Joel Momanyi