Joel Magana
Novato
Summary
Experienced in restaurant operations with a focus on team leadership and customer service. Responsibilities included managing a team of five, overseeing cash handling processes, and ensuring efficient opening and closing procedures. Demonstrated ability to perform multiple roles within the restaurant, including cooking, prepping, and serving, which enhanced operational efficiency. Proven track record in inventory management through effective monitoring of stock levels and timely ordering of supplies.Have around 12 years of customer service experience.
Overview
10
10
years of professional experience
Work History
Manager
Los Reyes taqueria
Petaluma
05.2019 - 02.2021
- Responsible for opening and closing restaurant
- Responsible for money count on deposits and cash drawers
- Managed a team of 5
- Had to handle & preform each role at the restaurant which was cook, prep, waiter, cashier.
Cashier/Expeditor
Sol Food
San Rafael
07.2011 - 05.2013
- When I was working at Sol Food I started off as a cashier and working with their clothing retail as well making sure that we had enough shirts to sell or if we needed to order more. I also did cashier, helping customers with their orders also opened and closed cashier so we were responsible with their money making sure it was collected and dropped into the drop box. After awhile I was moved into the kitchen as an expediter making sure food was coming out properly and customers had what they ordered in their bags. So I did a lot of customer service.
Cashier/Line Cook
Mulberry’s pizzeria
San Rafael
02.2011 - 07.2011
- Working at Mulberrys pizzeria was one of my first jobs and getting to know what the work experience life is. I started off as a cashier taking phone orders and welcoming customers.
- Received customers payments
- Assisted customers in selecting items based on needs
- Completed purchases using Point of sales system
Education
High School Diploma -
Novato High School
Novato, CA06-2011
Skills
- Team leadership
- Project management
- Cash handling
- Customer service
- Inventory management
- Point of sale
- Self motivated
- Strong verbal communication
- Multi-tasking ability
- High energy
Languages
English
Full Professional
Spanish
Professional
JROTC
- Did 4 years of JROTC through out my high school years.
Timeline
Manager
Los Reyes taqueria
05.2019 - 02.2021
Cashier/Expeditor
Sol Food
07.2011 - 05.2013
Cashier/Line Cook
Mulberry’s pizzeria
02.2011 - 07.2011
High School Diploma -
Novato High School