Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Joel MacNaughton

Cochrane,Canada

Summary

Experienced Journeyman Power Line Technician with over 13 years in the electrical distribution industry. Recognized for exceptional problem-solving abilities and a strong commitment to enhancing customer satisfaction. Diligent in operations and construction skills, consistently meeting daily work requirements while staying current with company protocols. Adept at swiftly resolving issues, resulting in customer retention and delivering top-notch service in every interaction. Throughout my career, I have received numerous customer accolades, a testament to my unwavering dedication to ensuring customer satisfaction.

Overview

13
13
years of professional experience

Work History

Journeyman Powerline Technician

Fortis AB
11.2011 - Current
  • Worked on both dead and energized lines
  • Responded to emergencies and outages that required additional labor and assistance for repairs
  • Observed company safety rules and regulations to minimize workplace accidents and eliminate electric shocks
  • Installed and maintained overhead and underground electrical power lines and auxiliary equipment
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Carried out day-day-day duties accurately and efficiently
  • Demonstrated respect, friendliness and willingness to help wherever needed
  • Worked flexible hours; night, weekend, and holiday shifts
  • Proved successful working within tight deadlines and fast-paced atmosphere
  • Used critical thinking to break down problems, evaluate solutions and make decisions
  • Offered friendly and efficient service to customers, handled challenging situations with ease
  • Developed and maintained courteous and effective working relationships

Education

Journeyman Powerline Technician -

Fortis EDC
Red Deer, AB
01.2016

Skills

  • Flexible and Adaptable
  • Excellent Customer Service
  • Excellent Communication
  • Organization and Time Management
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Planning and Coordination
  • Self-Motivated
  • Dependable and Responsible
  • Teamwork and Collaboration

Volunteer Work

  • 2019-2023- C3 Grade 5/6 Youth Leader
  • 2024 - XCC 4M Canada Evacuation Team

Timeline

Journeyman Powerline Technician

Fortis AB
11.2011 - Current

Journeyman Powerline Technician -

Fortis EDC

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Joel MacNaughton