Joel Lalonde
Vancouver,BC
Summary
Dynamic and versatile professional with a strong work ethic and mobile app proficiency, demonstrated through a history of increasing customer satisfaction at Instacart and streamlining operations at Lakeridge Golf Club. Excelled in diverse roles by leveraging exceptional reading comprehension and product picking skills, achieving high efficiency and positive outcomes in fast-paced environments.
Overview
16
16
years of professional experience
Work History
Instacart Shopper
Instacart
04.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
- Worked productively with customers to meet order requirements and service expectations.
- Increased customer satisfaction by providing timely and efficient grocery shopping services.
Professional Musician
The Midnight Echo
01.2016 - Current
- Earned a reputation for professionalism by maintaining punctuality, preparedness, and effective communication in all interactions with clients and colleagues.
- Collaborated with fellow musicians to create harmonious ensemble performances, resulting in increased bookings and positive reviews.
- Managed band finances, including budgeting for recording sessions and tours, resulting in cost-effective operations without compromising on quality or artistic vision.
- Developed a loyal fan base through consistent social media interaction and captivating live shows, increasing ticket sales and merchandise revenue.
- Composed original pieces for various projects, demonstrating creativity and adaptability across diverse musical genres.
- Regularly updated online profiles on streaming platforms like Spotify or Apple Music with new releases to maintain interest from fans old and new alike.
- Fostered strong relationships with venues, booking agents, and other industry stakeholders to secure performance opportunities at prestigious events.
- Promoted performances through targeted marketing campaigns using digital platforms and traditional media channels, driving higher ticket sales and increased visibility within the music scene.
- Utilized industry-standard software such as Pro Tools or Ableton Live for efficient music production, streamlining workflow and improving overall output quality.
General Labourer
Comtech
12.2014 - 09.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Landscaper
Red Rose Landscaping
06.2013 - 11.2013
- Maintained grounds by trimming, weeding, and general clean-up.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
Vehicle Cleaning Specialist
Enterprise Rent-A-Car
01.2013 - 06.2013
- Improved hygiene standards by executing thorough cleaning routines.
- Maintained cleanliness of facilities to ensure safe and welcoming environment.
- Enhanced customer satisfaction with diligent attention to cleanliness details.
- Increased efficiency in cleaning tasks, ensuring all areas met high standards.
Pro Shop Attendant
Lakeridge Golf Club
03.2009 - 10.2012
- Assisted with event coordination, including tournament setup and logistics for smooth operations.
- Trained new employees comprehensively on all aspects of Pro Shop operations, promoting high-quality service standards.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Demonstrated outstanding communication skills while resolving customer complaints or concerns professionally.
Education
No Degree - Business
Conestoga College
Guelph, ON04-2027
Skills
- Mobile app proficiency
- Reading comprehension
- Strong work ethic
- Product picking
Languages
English
Native or Bilingual
Timeline
Instacart Shopper
Instacart
04.2020 - Current
Professional Musician
The Midnight Echo
01.2016 - Current
General Labourer
Comtech
12.2014 - 09.2016
Landscaper
Red Rose Landscaping
06.2013 - 11.2013
Vehicle Cleaning Specialist
Enterprise Rent-A-Car
01.2013 - 06.2013
Pro Shop Attendant
Lakeridge Golf Club
03.2009 - 10.2012
No Degree - Business
Conestoga College
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