Joel Koshy
Mississauga,Ontario
Summary
Professional Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Bartender/Server
Kelseys
09.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported needs of 10 - person wait staff who attended to specific needs of countless customers daily for Kelsey's with social relevancy and intentionality
Bartender/Server
180 Drinks
09.2022 - 06.2023
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Prepared variety of mixed drinks by applying basic cocktail knowledge.
- Insured that customers needs and requests were met in quick timely manner
- Created attractive bar displays by strategically arranging bottles and glasses.
Brand Ambassador
Monster Energy
11.2020 - Current
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Collaborated with demonstration team to engage large crowds.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders
Server Assistant/ Barback
Reds
05.2022 - 09.2022
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
Sales Associate
GNC
05.2016 - 08.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Informed customers of promotions to increase sales productivity and volume
Education
Associate of Arts - Acting For Stage And Screen
New York Conservatory For Dramatic Arts
New York, NY05.2019
Associate of Arts - Acting in Film And T.V
Humber College
Toronto, ON09.2016
High School Diploma -
John Fraser Secondary School
Mississauga, ON06.2014
Skills
- Responsible Alcohol Service
- Alcohol Ordering
- Liquor, Beer and Wine Knowledge
- Sales Expertise
- Teamwork and Professionalism
- Ability to Lift 50 Pounds
- Lead Generation
- Public Relations
- Money Handling
- Inventory Accuracy
- Good Communication Skills
- Daily Reports
Certification
Smart Serve
Timeline
Bartender/Server
Kelseys
09.2023 - Current
Bartender/Server
180 Drinks
09.2022 - 06.2023
Server Assistant/ Barback
Reds
05.2022 - 09.2022
Brand Ambassador
Monster Energy
11.2020 - Current
Sales Associate
GNC
05.2016 - 08.2018
Associate of Arts - Acting For Stage And Screen
New York Conservatory For Dramatic Arts
Associate of Arts - Acting in Film And T.V
Humber College
High School Diploma -
John Fraser Secondary School
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