JOEL JOHN JOSEPH
Ottawa,Ontario
Summary
Understands and follow all Safety Guidelines and Procedures, MSDS and WHMIS. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 50 pounds. Highly experienced in performing quality inspections and machinery operations.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Non-Inventory Receiver
Amazon
Ottawa, ON
09.2022 - Current
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Processed required paperwork to expedite handling of shipped and received goods.
- Conducted research to address shipping errors and packaging mistakes.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Team Lead/Supervisor
Jani king Maintenance
Ottawa, ON
01.2020 - 06.2022
- Coordinate and lead maintenance service in Canadian Tire Centre (Home of Ottawa Senators)
- One of the youngest employee to be promoted as supervisor in the company
- Ensures maintenance and repair work is completely safely, effectively, and in a timely manner
- Making safety log and reports on incidents in my shift
- Recorded 0 incidents in last 2 years
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Customer Service and Warehouse Associate
Canadian Tire
Ottawa, ON
09.2020 - 11.2022
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Intern (Logistic Coordinator)
URBX Worldwide Logistics
01.2018 - 01.2019
- Ensure all outbound deliveries are shipped timely manner and packed as per company standards
- Maintain inventory reports to make sure smooth operations
- Assisting senior with inventory and truck inspection
- Manage the resources for the pick-up and deliveries.
Education
Advanced Diploma - Business Administration in Supply Chain and Operations Management
Algonquin College
Ottawa 01.2020 - 05.2022
Skills
Strong interpersonal, negotiation and problem-solving skills
Proficient in Lean Six Sigma, Operations Management, Procurement, SAP ERP, Process improvement, Logistics Management
Microsoft Word, Excel, PowerPoint, and OutlookHighly data driven and self-motivated individual with exceptional mentoring skillsOrganized, Hard-Worker and can Work in a Fast-Paced EnvironmentStocking and replenishing
55 WPM typing speed
Timeline
Non-Inventory Receiver
Amazon
09.2022 - Current
Customer Service and Warehouse Associate
Canadian Tire
09.2020 - 11.2022
Advanced Diploma - Business Administration in Supply Chain and Operations Management
Algonquin College
01.2020 - 05.2022
Team Lead/Supervisor
Jani king Maintenance
01.2020 - 06.2022
Intern (Logistic Coordinator)
URBX Worldwide Logistics
01.2018 - 01.2019