JOEL FERNANDES
Toronto
Summary
Sales professional with extensive experience in driving business growth through effective relationship management and tailored solutions. Demonstrated ability to cultivate client relationships, leveraging CRM tools to enhance engagement and improve follow-up efficiency. Proven track record in collaborating with cross-functional teams to design promotional strategies that increase product visibility and market penetration. Experience in providing cloud solutions through AWS and Google Cloud, showcasing strong communication and presentation skills to demonstrate product features effectively.
Ambitious Electromechanical Engineering Technician student with a passion and experience in electromechanical and Machining, as well as advanced systems such as pneumatic-powered equipment. Expertise in cutting-edge technologies makes me a valuable asset for companies involved in research and development. Strong collaboration skills, problem-solving ability, and exceptional communication and presentation skills. Confident in making a substantial contribution to any organization in need of a motivated and skilled technician.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Oretta Midtown
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Sales Advisor
Atlantic development and solutions
Toronto
06.2025 - 01.2026
- Cultivated relationships with clients to identify needs, driving tailored solutions that enhanced customer satisfaction and loyalty.
- Leveraged CRM tools to track sales activities and client interactions, improving follow-up efficiency and client engagement.
- Collaborated with cross-functional teams to design promotional strategies that increased product visibility and market penetration.
- Provided companies with Cloud solutions by promoting AWS and google Cloud.
- Answered requests and concerns with friendly and knowledgeable service.
- Demonstrated product features and benefits to potential customers.
- Gathered customer feedback to improve sales strategies.
Server
Fox and Firkin
05.2022 - 07.2024
- Worked flexible hours across night, weekend and holiday shifts
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods
- Inspected dishes and utensils for cleanliness
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits
- Increased sales significantly by upselling higher-end products to customers
Electromechanical Technician Trainee
Ace Precision Engineering
06.2019 - 09.2021
- Operated computers to log CNC machinery data and handled KUKA Robotic arm
- Worked collaboratively in team environment to troubleshoot and maintain electromechanical equipment
- Worked flexible hours across night, weekend and holiday shifts
- Developed strong organizational and communication skills through coursework and volunteer activities
Education
Electromechanical Engineering Technician -
George Brown College
Toronto, ONSkills
- Machining
- Proficient in technical design software
- SolidWorks
- AutoCAD
- Knowledge of mechanical engineering principles
- Knowledge of materials
- Strong problem-solving skills
- Strong analytical skills
- Ability to work collaboratively in a team environment
- Excellent communication skills
- Excellent presentation skills
- Electrical Wiring
- Blueprint Reading
- Isometric Drawing
- Project Cost Estimation
- Project Planning
- AWS
- Google Cloud
- CRM tools
- Sales strategies
Languages
English(proficient)
Certification
- Electromechanical engineering diploma
- Smart Serve License
- MSCIT Certification
- Career & Personality Development
Timeline
Sales Advisor
Atlantic development and solutions
06.2025 - 01.2026
Server
Oretta Midtown
06.2024 - Current
Server
Fox and Firkin
05.2022 - 07.2024
Electromechanical Technician Trainee
Ace Precision Engineering
06.2019 - 09.2021
Electromechanical Engineering Technician -
George Brown College