Summary
Overview
Work History
Education
Skills
Timeline
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Joel Delgado

chino

Summary

Dynamic and results-driven restaurant professional with extensive experience at Mariscos El Anzuelo. Expert in cash handling and point of sale systems, delivering exceptional customer service and fostering guest satisfaction. Proven ability to enhance customer loyalty through effective communication and upselling techniques, ensuring a memorable dining experience. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Mariscos El Anzuelo
Covina
07.2024 - 10.2025
  • Greeted customers, provided menus and answered questions about menu items.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Assisted guests with making food and beverage selections.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Checked on guests during meals to ensure satisfaction with each course.

Education

High School Diploma -

Chino Hills High School
Chino Hills
06-2025

Skills

  • Customer service
  • Cash handling
  • Point of sale systems
  • Menu knowledge
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Customer loyalty programs
  • Cross-selling and upselling

Timeline

Restaurant Waiter

Mariscos El Anzuelo
07.2024 - 10.2025

High School Diploma -

Chino Hills High School

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Joel Delgado