Joel Dela Cruz
Calgary,AB
Summary
Proven Cafeteria Worker for years, adept in kitchen support and customer service. Streamlined operations and improved customer satisfaction through effective teamwork and collaboration. Skilled in food safety and sanitation, ensuring quality food production. Demonstrated ability to train staff and manage inventory, contributing to a positive dining experience.
Overview
12
12
years of professional experience
Work History
Cafeteria Worker
Zambales National High School
06.2012 - 10.2023
- Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
- Cleaned and sanitized surfaces, tools and equipment.
- Restocked condiments, beverages and utensils per expected use levels.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
- Received and stored incoming supplies according to procedures.
- Streamlined cafeteria operations by organizing supplies, stocking shelves, and maintaining clean workspaces.
- Maximized food safety by consistently following proper food handling procedures and storage guidelines.
- Tracked meal purchases and accepted payments at cash register.
- Assisted in training new staff members, sharing best practices for success in the role of Cafeteria Worker.
- Supported inventory management efforts by conducting regular counts and reporting discrepancies to supervisors promptly.
- Improved customer satisfaction by providing efficient and friendly service in the cafeteria.
- Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
- Provided exemplary service to students, staff, and visitors.
Catering Assistant
Divino Catering For Events (Family Owned)
01.2012 - 10.2023
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
- Followed food safety practices and sanitation guidelines.
- Maintained professional demeanor under pressure during high-stress situations, contributing to overall success of catered events.
Education
Bachelor of Science - Hotel And Restaurant Management
President Ramon Magsaysay State University
Zambales, Philippines10.2011
Skills
- Kitchen Support
- Supply Replenishment
- Ingredient Preparation
- Food Production
- Dishwashing
- Problem-Solving
- Cleaning and sanitation
- Portion Management
- Food safety knowledge
- Customer Service
- Time Management
- Teamwork and Collaboration
Languages
English
Professional Working
Timeline
Cafeteria Worker
Zambales National High School
06.2012 - 10.2023
Catering Assistant
Divino Catering For Events (Family Owned)
01.2012 - 10.2023
Bachelor of Science - Hotel And Restaurant Management
President Ramon Magsaysay State University
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