Joel David Varghese
Store Manager
Scarborough ,ON
“Dream big, stay positive, work hard, and enjoy the journey.”
Summary
- Hospitality Hotel and Resort Operation Management Graduate and high-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Who is willing to relocate and seeking a position in a well-known establishment.
Overview
5
5
years of professional experience
2
2
Languages
3
3
years of post-secondary education
Work History
Store Manager
Domo Eriksdale Plaza
Eriksdale, MB
08.2020 - 07.2023
- Manage retail staff, including cashiers and people working on the floor
- Meet financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions
- Formulate pricing policies
- Utilize information technology to record sales figures, for data analysis and forward planning
- Ensure standards for quality, customer service and health and safety are met
- Help retail sales staff achieve sales targets
- Manage different departments within the store
- Handle customer questions, complaints, and issues
- Organize and distribute staff schedules.
- Self-motivated, with a strong sense of personal responsibility.
Room Attendant
Deerhurst Resort
Huntsville, ON
09.2018 - 01.2020
- Stripped and secured rooms after the guests have checked out
- Has experience working in 1, 2, and 3 - bedroom condos?
- Cleaned bedrooms and changed linens according to company specifications, ensuring that each room followed the standard set up
- Cleaned bathrooms and kitchens according to the company specification
- Restocked the amenities which are needed for each type of condos
- Has cleaned stayover rooms and stock the utilities which are necessary for the guest
- Replenished guest room supplies, including water glasses, toiletries, and paper products
- Respond to guest requests for assistance in a timely and knowledgeable manner
- Communicated with other workers by telephone and radio to fulfill the needs of guests and room attendants
- Has helped the housemen in transporting the linens and fulfilling the guest requests
- Has helped the laundry attendant in packing the linen and amenity orders
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Food and Beverage Server
Georgian Dining Room
Barrie, ON
01.2019 - 04.2019
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Protect the establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
- Help patrons select food and beverages by presenting menu; offering cocktails; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions
- Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc
- Transmit orders to the bar and kitchen by recording patrons' choices; identifying patrons' special dietary needs and special requests
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
- Properly open and pour wine at the tableside
- Conclude dining experience by acknowledging the choice of restaurant; inviting patrons to return
Education
Diploma - Hospitality – Hotel and Resort Operation Management
09.2018 - 04.2020
- 75 GPA
High School Diploma - Labor
06.2016 - 04.2018
- 67 GPA
No Degree - 10th Grade Diploma
- 75 GPA
Skills
- Cash Handling: Able to Handle Point of Sale Purchase System
- Smart Serve Certification
- Table setting
- Fine dining experience
- Microsoft Office
- Micros Opera
- Optimum Control
- Canva
- Time Management
- Inventory Oversight
- Heavy Lifting
- Pricing Strategies
- Staff Supervision
References
Reference
Thomaskutty Baby( President, Domo Eriksdale Plaza, Eriksdale, MB)
Contact No: +1204-280-0778
Email: thomaskuttybaby@gmail.com
Aby K John (Assistant Executive Housekeeper, Deerhurst Resort, Huntsville, ON)
Contact No: +1705-770-9323
Email: abyjohn11@gmail.com
Work Preference
Work Type
Full TimeWork Location
HybridImportant To Me
Work-life balanceCareer advancementWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Certification
Smart Serve
Timeline
Store Manager - Domo Eriksdale Plaza
08.2020 - 07.2023
Food and Beverage Server - Georgian Dining Room
01.2019 - 04.2019
Room Attendant - Deerhurst Resort
09.2018 - 01.2020
Georgian College - Diploma, Hospitality – Hotel and Resort Operation Management
09.2018 - 04.2020
Labour India Public School - High School Diploma, Labor
06.2016 - 04.2018
United Indian School - No Degree, 10th Grade Diploma
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