Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
33
33
years of professional experience
Work History
Weighmaster
Riverside Recycling
09.1991 - 05.2015
Operated scale to weigh materials and vehicles according to policy.
Maintained scale area to offer clean and presentable work area.
Received incoming shipments and inspected items for specifications compliance.
Assisted with service ticket generation.
Collaborated with other departments to ensure accuracy of all measurements.
Checked loads to identify contents and unauthorized or highly regulated materials.
Dispatcher Office Assistant
Riverside Recycling
09.1991 - 05.2015
Directed dispatching, routing, and tracking of Number fleet vehicles.
Maintained updated and detailed records of calls in physical and electronic database.
Advised regarding delays and special circumstances.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Increased customer service success rates by quickly resolving issues.
Materials Purchasing Agent
Riverside Recycling
09.1991 - 05.2015
Performed monthly reconciliation of open purchasing orders.
Sourced vendors, built relationships, and negotiated prices.
Implemented policies to reduce cost and eliminate waste.
Monitored and evaluated vendor performance to determine compliance with quality standards.
Collaborated with internal departments to identify and manage demand for material and services.
Office Manager.
Protect.Express
05.2015 - 02.2025
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Identified and communicated customer needs to supply chain capacity and quality teams.
Assisted in organizing and overseeing assignments to drive operational excellence.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.