Joel Bell
Bedfordshire,United Kingdom
Summary
Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Terrain Snowpark Crew
Marmot Basin
Jasper, Alberta
11.2025 - Current
- Construction and maintenance of snow-built jumps, ramps, and park features throughout the season at Marmot Basin.
- Conducting regular inspections of ramps and rails to ensure safety standards for public use.
Snowboard Instructor
Marmot Basin
Jasper, Alberta
11.2025 - Current
- Instructing diverse skill levels in snowboarding, tailoring lessons to meet individual needs and maximise skill development.
- Maintaining a professional attitude towards students, parents and staff members alike.
- Engaging with guests to create a welcoming and friendly atmosphere on the slopes, enhancing their overall experience.
Brand Ambassador
Monster Energy
London, Greater London
10.2024 - Current
- Promoting new products and services to potential customers through direct conversations and demonstrations.
- Interacting with customers to gather feedback and promote brand awareness.
- Representing the company's brand at industry events, expos, and trade shows.
- Developing strong customer service and sales skills through working as a Brand Ambassador for a large retail chain.
- Sharing feedback and ideas with management to help improve operations.
Shift Manager
The Snow Centre
Hemel Hempstead, Hertfordshire
10.2019 - 10.2025
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.
- Trained and supervised new staff members.
- Addressed customer complaints and resolved conflicts.
- Promoted customer satisfaction by addressing complaints and issuing refunds.
- Established and maintained positive and professional employee relationships.
- Maintained a safe work environment on a busy ski slope by enforcing company policies and safety procedures.
- Maintained knowledge of company products and services to make recommendations to customers.
- Prepared and submitted daily reports to management.
Youth Sports Coach
Sports4Kids
Hemel Hempstead, Hertfordshire
03.2021 - 12.2022
- Provided positive reinforcement and constructive feedback to motivate youth players.
- Instructed players on proper technique for various sports including basketball, football, soccer, baseball, softball, and volleyball.
- Developed and implemented age-appropriate sports drills and activities to enhance physical development of youth athletes.
- Utilized creative methods such as music or stories to engage children in learning about sports fundamentals.
- Worked closely with other coaches to develop practice plans that focused on skill building exercises.
- Encouraged good sportsmanship while creating an enjoyable atmosphere for all participants.
- Working closely with children ages 18 months all the way up to 12 years old, adapting drills and sessions to support the ages involved.
- Established relationships with local schools to increase awareness of youth sports programs.
Education
A-levels - Manual Photography, Sports Science
Rickmansworth School
Rickmansworth03-2020
Skills
- Communication
- Professionalism
- Customer engagement
- Public speaking
- Customer service
- Adaptable personality
Certification
• IASI Level 1 Snowboard Instructing
• Level 1 and 2 Fitness Instructing
• Basic First Aid Training
• Disclosure and Barring Certificate
• Level 1 and 2 Fitness Instructing
• Basic First Aid Training
• Disclosure and Barring Certificate
Main Characteristics
- Professional
- Confident
- Open-Minded
- Outgoing and Positive
- Calm and Collected
- Disciplined
- Motivated
Timeline
Terrain Snowpark Crew
Marmot Basin
11.2025 - Current
Snowboard Instructor
Marmot Basin
11.2025 - Current
Brand Ambassador
Monster Energy
10.2024 - Current
Youth Sports Coach
Sports4Kids
03.2021 - 12.2022
Shift Manager
The Snow Centre
10.2019 - 10.2025
A-levels - Manual Photography, Sports Science
Rickmansworth School