Joefer Arevalo
Edmonton,AB
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Detail-oriented Barista excels in fast-paced coffee shop. Skilled at making specialty coffee and tea drinks, creating attractive product displays and contributing to safe and welcoming cafe environment. Extensive knowledge of coffee brewing procedures and customer service.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks Coffee Company
Edmonton, AB
09.2020 - 09.2023
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Complied with standards for merchandising, stocking and storing product.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
Barista
HMS Host
Edmonton, AB
09.2017 - 12.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Prep Cook
Food Delicious
Edmonton, Alberta
09.2017 - 12.2017
- Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
Education
Bachelor"s Degree - Hospitality And Business Management
East West College
Edmonton, ABHigh School Diploma -
Cardinal Collins High School Academic Centre
Edmonton, AB07.2018
Skills
- Coffee and Tea Preparation
- Equipment Checks and Assessments
- Product Advertising
- Food Storage Management
- Hospitality and Professionalism
- Espresso Machine Operation and Maintenance
- Menu Memorization
Timeline
Barista
Starbucks Coffee Company
09.2020 - 09.2023
Barista
HMS Host
09.2017 - 12.2019
Prep Cook
Food Delicious
09.2017 - 12.2017
Bachelor"s Degree - Hospitality And Business Management
East West College
High School Diploma -
Cardinal Collins High School Academic Centre
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